Genesis of Denville - Service Center

Good service! I noticed a noise in my back tire. Unfortunately, a big nail destroyed my tire. Infiniti’s informed me that a need a new tire. I proceed and I am happ I noticed a noise in my back tire. Unfortunately, a big nail destroyed my tire. Infiniti’s informed me that a need a new tire. I proceed and I am happy I did it. Allie was diligent and explained everything. I feel happy driving my Sedan again. More

back up camera My contact in the service department was wonderful. She was very professional even when i was not. She was able to help with all my concerns. My contact in the service department was wonderful. She was very professional even when i was not. She was able to help with all my concerns. More

Oil Change Job done on time no additional wait. Waiting area is very nice coffee is awesome. Appointment process is very easy staff very friendly and asked if be Job done on time no additional wait. Waiting area is very nice coffee is awesome. Appointment process is very easy staff very friendly and asked if being helped. More

Excelled OUTSTANDING customer satisfaction Rebecca Thank you for everything. You call me back as promised And you was able to get me in and out in a hurry. OUTSTANDING customer satisfaction Rebecca Thank you for everything. You call me back as promised And you was able to get me in and out in a hurry.. Your the best More

Car Service Everything was great! Staff was friendly and helpful. I did not have to wait long for my car and I did not feel like I was getting my car serviced - i Everything was great! Staff was friendly and helpful. I did not have to wait long for my car and I did not feel like I was getting my car serviced - it was a pleasant experience. I especially like the candy bar! More

Great service I arrive and greeted. Just wished to know as soon as I pull up where to go exactly or someone is there already. I walk in the waiting room & a worker I arrive and greeted. Just wished to know as soon as I pull up where to go exactly or someone is there already. I walk in the waiting room & a worker asked me if I needed help. From there service was great . Thanks! More

Quick & friendly service. Mario was very pleasant, greeted me immediately, listened to my needs, and then explained everything that was done when I picked up the car. The car w Mario was very pleasant, greeted me immediately, listened to my needs, and then explained everything that was done when I picked up the car. The car was clean and in perfect order as promised. More

Very pleasant service experience a warm comfort. I had brought my new QX60 in for a windshield replacement. I did not know what to expect as I had just picked up the vehicle new 2 days prior. I was a I had brought my new QX60 in for a windshield replacement. I did not know what to expect as I had just picked up the vehicle new 2 days prior. I was a little nervous and wanted to ensure my vehicle was made whole as soon as possible. Allie alleviated my initial doubts and answered my questions. Also my sales person, Samantha was there to also help out in getting the loaner. To my surprise the loaner was the same as my vehicle except for the interior. This gave me a chance to continue to familiarize myself with the car as it was still brand new to me. A few days later I was contacted that my car was ready. When I picked it up we were very pleased as the condition. A new car wash was very welcome too. Thanks to the service department! A shout out to Tommy G. as he had advised us to purchase the extended warranty which covered the costs of replacing the windshield. More

No good Will not ever go back there again they don’t work with a return people and they are honest people about the stuff and return our car clean Will not ever go back there again they don’t work with a return people and they are honest people about the stuff and return our car clean More

Amazing service Friendly service. Not a long wait. Would highly recommend. Allie and Rebecca always make me feel right at home. The candy bar is great!! The new faci Friendly service. Not a long wait. Would highly recommend. Allie and Rebecca always make me feel right at home. The candy bar is great!! The new facility is beautiful More