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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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July 26, 2019

Excellent Service / Excellent Staff It's always a pleasure when I visit Salerno Duane for Service. Allie Hoffman is always very informative and helpful as well as very professional. More

by PAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 26, 2019

Amazing Had a really great experience my AC stopped working when it was really hot out they took me in without any appointment put me in a loaner and had my c More

by CP68221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Rebecca Horvath, Mario Delgado
Jul 27, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

July 24, 2019

Excellent Customer Service Always great service.!! Kind and friendly ! They explain everything and they are not pushy on services not needed. Treated with respect. Easy trans More

by DAWN S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez, Mario Delgado
Jul 27, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 22, 2019

75K service Great service as always, the work was done in a timely manner and I had my car back by the end of the day( actually 30 mins earlier than I requested). More

by AAPATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 22, 2019

I won't take my car anywhere else! The service is amazing -- they consistently exceed my expectations in terms of quality, customer service and cost. I won't take my care anywhere else More

by ron.conti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez, Rebecca Horvath
Jul 23, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 22, 2019

Great experience Friendly staff, took great care of me and my vehicle. Explained everything in detail on the work done to my car. Gave me a great loaner car while my c More

by GEKKO323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez, Samantha Cannici, Mario Delgado
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manage

July 20, 2019

Experience was satisfying Ambience and customer service at the dealership Was very satisfying also the cleanliness of the facility was excellent the employees were understandi More

by MEERAK5031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perrone
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 18, 2019

Great customer service I worked mainly with Rebecca H. She always makes sure I am taken care of and has great attention to detail. She explains and understands all that goe More

by CINDYORR64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manage

July 17, 2019

Love the new service center Quick service, friendly people, and a wonderful new service center. Coffee and bagels and candy, oh my. The online scheduling process is easy and conv More

by BRITTANY.L.DUGGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 17, 2019

Fixing the issues with CPO infinity Q50 Overall experience was good. Completed all the reported issues with the quality and in the allocated time. Will be performing future services at this More

by GAJENDRA.MEHTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cannici, David Waters
Jul 23, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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