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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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July 17, 2019

Q 50 red sport. Excellent experience as always. This is my third Infiniti and a big reason for that is the dealership. Everyone I deal with is always friendly and pro More

by MIKE1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Jul 27, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 15, 2019

Battery Problem I have Dealt with Ali for several years and 3 different Infinities at this dealership. It is reassuring having a person you know and who knows you to More

by PHARM0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 15, 2019

Simply a step above the rest Infiniti of Denville is absolutely the best dealer experience I have ever had when it comes to service and sales. Ally from service is the best. Court More

by MCAPONE1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

July 15, 2019

The best service folks around Ally and everyone there made me feel at home. So professional and friendly! Probably the best experience I’ve ever had at a dealership. I will defini More

by JENJUNDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

July 11, 2019

Great Dealer Service I have been coming to Salerno Duane Infiniti since 2009 and every time Allie is my service rep it is always a pleasant experience! She is Very friendl More

by SURGE_NJ
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

July 07, 2019

Great Team at Salerno! Great team at Salerno, in and out in a flash, and well cared for in the process. I would go back to Salerno in a flash! More

by BOASROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle Romeo, Klancy Ramirez, Rebecca Horvath, Samantha Cannici, David Waters, Mario Delgado, Bill Backes
Jul 09, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

July 04, 2019

Awesome customer service Salerno Duane Infiniti of Denville has the best customer service in the sales department and the service department. If your looking for a reliable ca More

by MISSY1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perrone
Jul 06, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 04, 2019

Broken mirror and assembly trouble was solve easily Great customer service. Allie work with me purchasing the parts, arranging loaner car for me and answering all questions I have about broken mirror More

by QInfiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 28, 2019

Wonderful experience Allie was very friendly and super accommodating from the moment I walked in. It was a truly enjoyable experience and Even though I did not buy my Infi More

by GIORGIO.LAMARCA25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 28, 2019

Quick and great service The service was great and extremely quick. Waiting area was great. I was earlier than my scheduled time but Mario quickly got the paper work done. More

by UNNATI06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 29, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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