Genesis of Denville - Service Center

Professional Service The service was very good. and was done with the utmost care. to my vehicle. The waiting room is unbelievably BEAUTIFUL with plenty of food and bever The service was very good. and was done with the utmost care. to my vehicle. The waiting room is unbelievably BEAUTIFUL with plenty of food and beverages for its clients. Salerno INFINITI surely knows how to treat their customers in true luxury, style, and fashion. A special appreciation to Allie Hoffman Service Rep. for her outstanding professionalism and for her car expertise. I would like to also commend Bill Gust Sales rep. Bill was the person who made my dream come true and placed me on my 1st Luxury INFINITI vehicle. With his help I am looking forward to leasing two additional INFINITI vehicles in the distant future. Keep up the Great Work Salerno INFINITI!! ?????. 5 STARS Mr. Leonardo More

Fantastic! Allie my service rep was the best!! She went over all of the new additions to the facility. She reviewed my bill with me and went over every step with me. Allie went above and beyond! She went over all of the new additions to the facility. She reviewed my bill with me and went over every step with me. Allie went above and beyond! More

It was super easy ! Their service is superb! I didn't need to wait they had my car ready and waiting for me! They're all very nice people that work there. Their service is superb! I didn't need to wait they had my car ready and waiting for me! They're all very nice people that work there. More

Great experience at Infiniti. Allie was very friendly and helpful. I appreciated the thorough explanation of recommended and required work on my car. The updated facility is an add Allie was very friendly and helpful. I appreciated the thorough explanation of recommended and required work on my car. The updated facility is an added bonus and allows for a comfortable wait while my car is serviced. More

Always pleased I wouldn’t go to any other place, everybody there is great, always looking to help however they can to make sure you are satisfied. I wouldn’t go to any other place, everybody there is great, always looking to help however they can to make sure you are satisfied. More

Service with a smile Allie Hoffman is an outstanding employee! I have been dealing with her for many years, and always found her to be courteous and helpful. The service Allie Hoffman is an outstanding employee! I have been dealing with her for many years, and always found her to be courteous and helpful. The service department in general seems very well run. More

Great service as always from Allie Hoffman Allie Hoffman was really good like always, would recommend her. Service was quick and she explained me everything in detailed.. Salerno is best for sa Allie Hoffman was really good like always, would recommend her. Service was quick and she explained me everything in detailed.. Salerno is best for sales n service More

Infiniti service My car was taken in on time and serviced properly the first time. All went well as usual with Allie Hoffman. I will definitely request her again for m My car was taken in on time and serviced properly the first time. All went well as usual with Allie Hoffman. I will definitely request her again for my service advisor. More

Buyer beware horrible services Buyer beware I had my car serviced for the same problem 4 times & had it towed the dealer. The 4th time Salerno Infiniti dealership told me my car w Buyer beware I had my car serviced for the same problem 4 times & had it towed the dealer. The 4th time Salerno Infiniti dealership told me my car was out of warranty and i had to pay $1500. They misdiagnose the problem 4times. I have no faith in them repairing my car properly. The service techs don't know how to repair the cars properly. The service manager is horrible, poor customer service. I paid cash for my car in 2016 over $30,000. And this how u treat a customer. I travel alot i put alot of miles on the car never had a problem till this year smh now that my warranty expired funny huh. And the nerves of the same salesman Bill G. Trying to get me to buy another Infiniti after i told him about all of the issues i had. The worst Infiniti dealership in the world. More

1st service Service department is new clean and fresh . Service advisors are professional and helpful . Loaner car was a bit lackluster but it was ok... The Service department is new clean and fresh . Service advisors are professional and helpful . Loaner car was a bit lackluster but it was ok... The waiting area is awesome.. And the young lady that is in charge of cleaning and stocking refreshments is great!! More