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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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April 18, 2019

brought car in for service, cleaning, new tires Staff, Allie, are delightful and easy to work with - very time efficient. Allie and Klancy went above my expectations to make sure car was cleaned we More

by AHERMAN1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

April 17, 2019

Excellent Experience Excellent and easy experience. Allie Hoffman always works hard to make the experience stress free. She will be the main reason I buy another Infini More

by PAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Jorge Rodriguez General Manager

April 17, 2019

Excellent Customer Service This service center goes above & beyond to not only accommodate their client’s needs, but also to ensure that every detail is taken care of More

by NOELLE145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 17, 2019

Great Allie was great, she kindly explained everything that was going to take place in a manner that I could understand. She made it seamless and effortless More

by SMKIRK34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 16, 2019

Another Great Service call Great and courteous service every time! Really a top-notch dealership! Allie helped me this time and she is very sweet - explained everything to me! More

by John332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tonero, Klancy Ramirez, Rebecca Horvath, Samantha Cannici, Mario Delgado
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 15, 2019

Allie is such a sweet woman. Very down to earth, caring, genuine, love going in for service just to see Allie. She greats you with a warm smile, making you More

by BMLEMBECK2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 15, 2019

Beautiful loaner! My car had to have some trim replaced which took a bit of time but it made no difference to me....we had a beautiful brand new loaner! More

by ALISA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Tonero, Klancy Ramirez, Rebecca Horvath, Tommy Giuliano
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manage

April 13, 2019

Oil change I don’t know their names but the two service reps that checked me in and out. they are both always a delight to work with and are very friendly More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manage

April 11, 2019

great service The service was quick and very professional. All the people at Salerna Duane were extremely friendly. I am defiantly planning on coming back there More

by MICHALEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 10, 2019

Service The facility and service were exceptional and designed to be customer friendly. The goal, which was accomplished, was to make it as convenient as poss More

by DGLOFTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

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