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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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April 08, 2019

Service was amazing Service was quick and clear on what had to be done. They work with you and don't force anything on you. Customer Service was great in the service depa More

by APLONSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

April 05, 2019

You are pampered from start to finish. Since I bought my first Infiniti my experience with Salerno Duane Infiniti has been outstanding from sales to service you are the best. The service More

by INESDONOFRIO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

April 03, 2019

Excellent Service and customer service! I have always been impressed with Salerno’s customer service. They are responsive, caring and thorough. I’ve leased and purchased many cars over the More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Rebecca Horvath, Mario Delgado
Apr 06, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

April 03, 2019

Pleasant Surprise I usually hate taking my car in forService but my mentality has changed now that I’ve come to this dealership. Rebecca in Service was nothing short of More

by VJReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Apr 06, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

April 03, 2019

Superior I always look forward to going the the Service Dept as they are always friendly and courteous and never keep me waiting to get checked in. I love thei More

by DONNA.ANNONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Romeo, Christopher Galeano, Klancy Ramirez
Apr 06, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

April 01, 2019

as always, professional and on time People are friendly and professional. The service is quick and you are fully-informed. And, the waiting area is top-flight. I highly recommend the More

by ASYLVESTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Apr 02, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

April 01, 2019

Ground Hog Day!!! I brought my car in because it was difficult to start and the warning lights were on. They analyzed the problem as electrical using the computer and More

by mercadd1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician Carlos who got the surprise of his life, Mario Delgado
Apr 30, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

April 01, 2019

Always a great experience I only bring my car to Salreno duane Infiniti. The service is great, people are friendly and the work is top notch! I highly recommend them More

by ron.conti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Apr 02, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

April 01, 2019

awesome service The staff is friendly and accommodating and the new service department is 2nd to none. They promised a timely service and delivered with no inconveni More

by JDEFURIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kasliner, Kevin Tonero, Samantha Cannici
Apr 02, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

March 29, 2019

Service repairs After having some issues, my qx60 was up and running nicely again. Yes I always trusted salerno Infiniti. I will recommend them at all time. More

by rudyny71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Apr 02, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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