Genesis of Denville - Service Center

Reliable Service - as always I appreciate the thorough overview of the vehicle at each service appointment and I appreciate the price quotes on suggested repair and maintenance it I appreciate the thorough overview of the vehicle at each service appointment and I appreciate the price quotes on suggested repair and maintenance items to select from. More

As always very satisfied My service was an emergency. On a road outing I hit a pot hole. I blew my tire and bent my rim. I had to be towed to the dealership. My service was an emergency. On a road outing I hit a pot hole. I blew my tire and bent my rim. I had to be towed to the dealership. More

Everyone was EXTREMELY helpful! Both Walter and Mario (and Klancy too) were just so willing to go the extra mile to assist and make sure I was happy and satisfied. It was an absolut Both Walter and Mario (and Klancy too) were just so willing to go the extra mile to assist and make sure I was happy and satisfied. It was an absolute pleasure working with all of them! They bent over backwards to help with my tire issue. More

Great experience and would definitely recommend this service and dealership. Was very easy to make appointment online and the wait wasn’t too long either. experience and would definitely recommend this service and dealership. Was very easy to make appointment online and the wait wasn’t too long either. More

Thanks Klancy! As always, the service department takes excellent care of my vehicle. We've had an Infinity in the past and we bought another because we know we can As always, the service department takes excellent care of my vehicle. We've had an Infinity in the past and we bought another because we know we can count on the service department and how they will take care of us. Klancy is awesome, he worked me in last minute for a headlight replacement and while I was there, snuck in my overdue oil change. We were heading out the next day for a long trip to Ohio and that appointment was a lifesaver! Thanks so much Klancy! More

Friendly and Efficient My first visit to Salerno for service was extremely positive. The new building is beautiful and service was very friendly and quick. Will definitely r My first visit to Salerno for service was extremely positive. The new building is beautiful and service was very friendly and quick. Will definitely return! More

Scheduled service - 25K miles Great service with reasonable price. Although brought in for regular service, dealership checked and and performed recall. All done in timely manner Great service with reasonable price. Although brought in for regular service, dealership checked and and performed recall. All done in timely manner and as promissed More

Problems, problems problems Everything was wonderful until I started to hear a noisy sound while driving. I park the car than I could here a knocking sound on front of the car as Everything was wonderful until I started to hear a noisy sound while driving. I park the car than I could here a knocking sound on front of the car as well. The car was worst after the service was done. I'm about to call tomorrow to reschedule. That is frustrated. More

Oil change and tire rotation on my CPO Q40 I gave them a 5 star review because the dealership goes above and beyond what customer service means.…...from the cleaning ladies' smile in the mornin I gave them a 5 star review because the dealership goes above and beyond what customer service means.…...from the cleaning ladies' smile in the morning when I drop off my car for a loaner, to the hand shake of the tech who hands me the car at night...….All good! More

Quick and easy Mario was very professional and delivered on his promise. The turn around time was quicker than expected and my car looked great. I look forward to re Mario was very professional and delivered on his promise. The turn around time was quicker than expected and my car looked great. I look forward to returning for any future service. More