Genesis of Denville - Service Center

Service Allie H. supported me and addressed the service issues quickly and at a fair price. The scheduling was effortless and I was on my way quickly with al Allie H. supported me and addressed the service issues quickly and at a fair price. The scheduling was effortless and I was on my way quickly with all service items addressed as requested. More

Brake Replacement- Q50 The Service Center clearly explained the need to replace by brake pads and resurface the rotors. Estimate was inline with the service described and I The Service Center clearly explained the need to replace by brake pads and resurface the rotors. Estimate was inline with the service described and I was also provided with a loaner so that I can go to work while the service was being provided. My car was ready by lunch time which was faster than originally quoted, which was nice to see on a Friday More

Addressed a non-standard problem Salerno Duane listened to my concerns and spent the time to replicate my experience. They stated that they had never seen a problem like that before, Salerno Duane listened to my concerns and spent the time to replicate my experience. They stated that they had never seen a problem like that before, but nonetheless came up with a solution and implemented. Infiniti of Summit had essentially told me tough luck. I will be using Salerno Duane going forward. Kudos to Walt the service manager and Allie my service rep. More

Service I was very pleased with the attention to detail and excellent service. The waiting area was inviting and comfortable and getting a car wash was a plus I was very pleased with the attention to detail and excellent service. The waiting area was inviting and comfortable and getting a car wash was a plus More

Outstanding I have been a customer of Salerno Duane Infiniti for more than fifteen years and have always found the staff to be welcoming and helpful. I have been a customer of Salerno Duane Infiniti for more than fifteen years and have always found the staff to be welcoming and helpful. More

General visit Had my oil/filter changed, tires rotated and transmission flush. Easy service, great customer service and waiting area! Made the entire process pain Had my oil/filter changed, tires rotated and transmission flush. Easy service, great customer service and waiting area! Made the entire process painless. Even logged on to wifi to work while waiting. More

Servi Excellent service. Called and appt made quickly. Took care of car quickly. Great sitting area with refreshments and food. Answered all questio Excellent service. Called and appt made quickly. Took care of car quickly. Great sitting area with refreshments and food. Answered all questions about car. No issues with service More

Excellent service Service advisor (Mario) is excellent as usual-- professional, polite, ... ; service was completed within the promised time frame. Waiting area is wond Service advisor (Mario) is excellent as usual-- professional, polite, ... ; service was completed within the promised time frame. Waiting area is wonderful. It was a pleasant experience throughout. Excellent job! More

Oil Change Very courteous and pleasant. Car was washed.Waiting area was very nice with plenty of food and drinks while waiting. Waiting area was very clean and Very courteous and pleasant. Car was washed.Waiting area was very nice with plenty of food and drinks while waiting. Waiting area was very clean and comfortable. More

Great service Klancy is very knowledgeable and explained me everything in detail. He went overnin details and explained me why it was done. Thank you! I will Klancy is very knowledgeable and explained me everything in detail. He went overnin details and explained me why it was done. Thank you! I will definitely come back for service. More