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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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February 25, 2019

Quarterly Service Friendly staff, good snacks and pleasant atmosphere. What was disappointed with was the sticker of Green, Yellow and Red, knowing my battery and ti More

by pacastellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Mar 04, 2019 -

Genesis of Denville responded

Thank you for the great feedback. It is really appreciated. I will have someone contact right away. Respectfully, Jorge Rodriguez General Manager

February 23, 2019

Super nice and super professional Everything about this service center is high quality and friendly. I’ve been going here for 10 years now and never had an unhappy experience! More

by laurens64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kasliner, Klancy Ramirez
Mar 04, 2019 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

February 22, 2019

Amazing The staff, The service was outstanding. I’m very impressed with the remodel. From the showroom to the bathroom was done with the customers in mind. Th More

by ALISAWH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Galeano, Mario Delgado, Tommy Giuliano
Mar 04, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

February 15, 2019

Great service & very honest! Salernk Duane is an exceptional dealership. Very professional, courteous, and the service waiting area is very comfortable and some nice refreshments More

by John332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tonero, Klancy Ramirez, Rebecca Horvath, Samantha Cannici, Mario Delgado
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

February 15, 2019

Great Service Reps Klancy and Rebecca has always been great to work with when getting my car serviced. They always ensure that required work is done in a timely and pro More

by DAVID.T.STRICKLAND.CIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez, Rebecca Horvath, Mario Delgado
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

February 11, 2019

Excelent service! Excellent service as usual from the service reps an Infiniti dealer. I recently relocated from another state and wanted a sercive center that provided More

by RoyFitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Feb 19, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

February 11, 2019

Quick & Efficient The service was Quick & Efficient. The service executive was diligent and informative regarding the process while taking in the car as well as regardi More

by praveen.guru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

February 08, 2019

Salerno Duane Infiniti Service New waiting area is beautiful and very well appointed. Service wait time was good and I was appraised of the status of my service. Thank you Allie! More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

February 07, 2019

Great Prompt friendly service. Comfortable waiting room with tv and refreshments. My car was returned on time and was washed and vacuumed. All service was e More

by Kiemosabbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

February 07, 2019

Qx60 regular maintenance Service centre rep was excellent in explainig the things. Service is done on time. Did feel friendly. I will recommend it for others. Little bit pric More

by augustinraja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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