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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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January 31, 2019

Service was fast and they explained everything to my satisfaction. The new service waiting area is great, clean and set up very nicely appointed. Thanks! More

by cjc157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath
Feb 04, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

January 28, 2019

Allie is Awesome Allie fit me in right away and did not even charge me for an item that was my responsibility. Can’t go wrong with this dealer. More

by GORDONHOURIHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Backes
Feb 04, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

January 28, 2019

Sale and service Very friendly and do what you ask for.plus George Sagigh is great management. He will take care you even is not in his department. More

by JOHNVUONG2003
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Saigh
Feb 04, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

January 24, 2019

ALWAYS a good experience Their new facility is truly amazing, the waiting are is very comfortable, just like being at home. My service advisor, Allie Hoffman, is the best. More

by Paul from Ledgewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2019

Routine Maintenance Took my car for routine maintenance on an extreme cold day. Allie was most friendly and helpful as usual and within seconds I was sitting in the waiti More

by Soma Basu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

January 21, 2019

Routine Maintenance Took my car in for routine maintenance. Everything was handled smoothly by Mario, who I have worked with for a long time. I would recommend working More

by HRud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Garcia, Mario Delgado, Bill Backes
Feb 04, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

January 18, 2019

Repair of warranty item Quickly took in car, provided loaner immediately and diagnose the problem and did the repair all in the same day very courteous and professional servi More

by williamdendulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez
Jan 19, 2019 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Jorge Rodriguez General Manager

January 17, 2019

Quick and fast customer service Came in for an oil change and customer service was great. Process was simple and easy and Klancy is great! I would definitely recommend this place to More

by rehman.muheez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jan 19, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

January 16, 2019

Professional and easy. Clancy couldn’t have been more pleasant or accommodating. The service I needed was unexpected and he told me to come right in and they would take of i More

by DONNA.ANNONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Galeano, Klancy Ramirez
Jan 19, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

January 14, 2019

Always a pleasant visit to get my car serviced here Always great service and now in a remodeled service area! Can't wait to go back again so I can try the new waiting area. More

by NJANGELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez, Mario Delgado
Jan 19, 2019 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Jorge Rodriguez General Manager

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