Genesis of Denville - Service Center

The Best Infiniti Dealership All my appointments are handled promptly and with the highest level of courtesy and friendliness (especially by Rebecca Horvath). I have total confid All my appointments are handled promptly and with the highest level of courtesy and friendliness (especially by Rebecca Horvath). I have total confidence that my service needs are performed honestly and correctly by the team at Salerno Duane Infiniti of Denville. Extremely satisfied with the dealership relating to both sales and service. More

Service Excellent service with courteous and helpful staff was pleasant and comfortable wait area even though under construction great oversight on vehicle st Excellent service with courteous and helpful staff was pleasant and comfortable wait area even though under construction great oversight on vehicle status good coffee and refreshments More

Warranty/Maintenance/General Service. Courteous service representatives, quick service. All staff members friendly and accommodating. Service wait area loaded with goodies - coffee, water, Courteous service representatives, quick service. All staff members friendly and accommodating. Service wait area loaded with goodies - coffee, water, soda, energy drinks as well as chips, crackers and health bars (might just go for service to get the eats). Magazines and TV also available. More

Great Customer Service .This dealership prides themselves in customer service. Always courteous and professional. My service appointments are always done on time and with .This dealership prides themselves in customer service. Always courteous and professional. My service appointments are always done on time and with an complete explanation of work and charges. Thank you to a great team ! More

Very impressive.. The windshield wipers that were replaced at the last servicing were not working right. Leaving black lines and hopping along the glass. As it was ra The windshield wipers that were replaced at the last servicing were not working right. Leaving black lines and hopping along the glass. As it was raining I stopped in to demonstrate the problem, anticipating having to make an appointment. I was told to wait and a technician would look at it. Twenty minutes later I was told it was fixed and given my keys. Happy not to be charged for the new wipers. (Being charged would have been annoying and disappointing). All this service, a cup of coffee and a chance to say hello to Ali, in the midst of your remodeling. Well done. More

Always satisfied and pleased I have always been satisfied and treated courteous while bringing in my car for service . The advisors are very helpful to all your car needs and are I have always been satisfied and treated courteous while bringing in my car for service . The advisors are very helpful to all your car needs and are courteous. I highly recommend Salerno Duane Infiniti Denville for all your needs . I love the free car wash and access to loaners . Thank you all ! More

Service for 2014 QX80 The overall service was great. As a constructive recommendation, I would suggest that the pre scheduled loaner car requests are cross referenced with The overall service was great. As a constructive recommendation, I would suggest that the pre scheduled loaner car requests are cross referenced with availability first thing in the morning. More

Good service The overall experience is good, good service, good people, friendly. I go for service for all those reasons. The key issue is pricing which must be ad The overall experience is good, good service, good people, friendly. I go for service for all those reasons. The key issue is pricing which must be addressed. More

Great customer service I take my car for service at Salerno Duane Infinity all the time and I greatly appreciate the knowledge, courtesy and professionalism of their employe I take my car for service at Salerno Duane Infinity all the time and I greatly appreciate the knowledge, courtesy and professionalism of their employees. More

very good I got in and out asap while I waited. The car delivered freshly washed as well, Staff was courteous and helpful. Answered all questions clearly I got in and out asap while I waited. The car delivered freshly washed as well, Staff was courteous and helpful. Answered all questions clearly More