983 Reviews of Genesis of Denville - Service Center
Excellent Service Center! Excellent service experience with courteous,pleasant and knowledgeable people along with fast service!!It was my first time there and I will definitel Excellent service experience with courteous,pleasant and knowledgeable people along with fast service!!It was my first time there and I will definitely be bringing my Infiniti there for future service! More
Super Had a very positive experience in all aspects. They were able to accommodate me at a short notice for service and did a super job and excellent custom Had a very positive experience in all aspects. They were able to accommodate me at a short notice for service and did a super job and excellent customer service More
Oil Change & Tire Rotation Service It was quick & complete. They also have washed & clean my car from inside & out side. My service Consultant Allie Hoffman was very helpful. She knows It was quick & complete. They also have washed & clean my car from inside & out side. My service Consultant Allie Hoffman was very helpful. She knows her stuff. More
Excellent Service! I've been getting my vehicle serviced at Denville Infiniti for the last seven years and every single time I received excellent service. My last visit I've been getting my vehicle serviced at Denville Infiniti for the last seven years and every single time I received excellent service. My last visit I dealt with service representative Klancy Ramirez, I've dealt with him in the past and he is always professional, knowledgeable and kind. I own a 2011 FX35, and I absolutely still love my vehicle, this is the one car that I have owned that has given me the least amount of problems. It is unfortunate that Infiniti no longer makes this vehicle because I would have definitely purchased another one. Keep producing great vehicles, and keep up the great service. Thanks, Wanda More
They Came Through for Me - As Always! For the second time in a month, I had a problem stemming from not driving my 2010 M35X enough. They got the parts quickly and squeezed me in to the S For the second time in a month, I had a problem stemming from not driving my 2010 M35X enough. They got the parts quickly and squeezed me in to the Service Schedule to get me my "wheels" back in a very short time. Allie Hoffman and Walter Frimberger came through for me as always. Great service and a great customer-focused attitude. More
Construction won’t stop them! Even though the dealership is being remodeled, everyone there makes sure you’re getting the help you need and are very attentive and welcoming. Very e Even though the dealership is being remodeled, everyone there makes sure you’re getting the help you need and are very attentive and welcoming. Very excited to see what it’s going to look like! More
Professional service The building is in full remodeling mode but the service rep (I forgot her name) was very attentive and would give me an update every 15 minutes. The building is in full remodeling mode but the service rep (I forgot her name) was very attentive and would give me an update every 15 minutes. More
Great Easy transaction, great service, great staff! Have had many Infinitis over the years; Ally, walter and team have always been a pleasure to work with Easy transaction, great service, great staff! Have had many Infinitis over the years; Ally, walter and team have always been a pleasure to work with More
thorough & professional I believe the my our 4th or Infiniti vehicle, We are never disappointed with the consistently high level of service! We always have had repairs done t I believe the my our 4th or Infiniti vehicle, We are never disappointed with the consistently high level of service! We always have had repairs done to our satisfaction. The service department takes the time to explain even regular maintenance work. There have been a number of occasions where the service department has discovered issues that I was unaware of that needed to be addressed for the safety and well being of my family. I especially appreciated the proactive approach to inspecting my vehicle when they discovered that my brakes were unsafe. More
from the begining to the end was perfect at time of my visit there was construction going on nevertheless everythig rans smooth and on time. it was a first time i ever had service in that loc at time of my visit there was construction going on nevertheless everythig rans smooth and on time. it was a first time i ever had service in that location More