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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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September 20, 2018

Excellent Service Center! Excellent service experience with courteous,pleasant and knowledgeable people along with fast service!!It was my first time there and I will definitel More

by jo.herzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Sep 20, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

September 13, 2018

Super Had a very positive experience in all aspects. They were able to accommodate me at a short notice for service and did a super job and excellent custom More

by MOHIT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tonero, Klancy Ramirez, Mario Delgado
Sep 18, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

September 10, 2018

Oil Change & Tire Rotation Service It was quick & complete. They also have washed & clean my car from inside & out side. My service Consultant Allie Hoffman was very helpful. She knows More

by kbhatt912
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Sep 18, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

September 10, 2018

Excellent Service! I've been getting my vehicle serviced at Denville Infiniti for the last seven years and every single time I received excellent service. My last visit More

by WANGEE35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Sep 18, 2018 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

September 05, 2018

They Came Through for Me - As Always! For the second time in a month, I had a problem stemming from not driving my 2010 M35X enough. They got the parts quickly and squeezed me in to the S More

by jfetrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

September 05, 2018

Construction won’t stop them! Even though the dealership is being remodeled, everyone there makes sure you’re getting the help you need and are very attentive and welcoming. Very e More

by LUDAMA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Sep 10, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

September 03, 2018

Professional service The building is in full remodeling mode but the service rep (I forgot her name) was very attentive and would give me an update every 15 minutes. More

by Gordy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

August 31, 2018

Great Easy transaction, great service, great staff! Have had many Infinitis over the years; Ally, walter and team have always been a pleasure to work with More

by deanr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Sep 03, 2018 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

August 31, 2018

thorough & professional I believe the my our 4th or Infiniti vehicle, We are never disappointed with the consistently high level of service! We always have had repairs done t More

by LFUNK75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Sep 03, 2018 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

August 30, 2018

from the begining to the end was perfect at time of my visit there was construction going on nevertheless everythig rans smooth and on time. it was a first time i ever had service in that loc More

by MILARUSS7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry i don't remember
Sep 03, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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