983 Reviews of Genesis of Denville - Service Center
Top Notch Service Even under renovations, the staff still maintains their professionalism and great service. It’s still comfortable while waiting for your car. They did Even under renovations, the staff still maintains their professionalism and great service. It’s still comfortable while waiting for your car. They didn’t miss a beat. Cant wait to see the new sales and service center. More
60k mile Brakes Excellent service. Job done on time as promised. We will be back again for any further work on my vehicle. Show room under construction at the time. Excellent service. Job done on time as promised. We will be back again for any further work on my vehicle. Show room under construction at the time. More
Excellent service (as usual) I Dropped off my car for service and it was completed in less than 30 minutes! I couldnt believe how quickly they completed everything! What great I Dropped off my car for service and it was completed in less than 30 minutes! I couldnt believe how quickly they completed everything! What great service! More
excellent Thanks you for a loaner car. Mario was very professional. He called and reviewed the work needed. The price was significant! Most of the work was un Thanks you for a loaner car. Mario was very professional. He called and reviewed the work needed. The price was significant! Most of the work was under warrant. More
My Recent Experience at Salerno Duane Infiniti I recently brought our 10 year old FX 35 in for service. It needed both cosmetic work as well as a thorough servicing. In spite of the intense heat, I recently brought our 10 year old FX 35 in for service. It needed both cosmetic work as well as a thorough servicing. In spite of the intense heat, the commotion over the construction outside and the overall busy-ness of the shop, I was treated with professionalism, respect and patience throughout the three-day experience. I want to specifically commend ALLIE HOFFMAN for her excellent customer care, and for spending the time explaining carefully each proposed repair. I thoroughly enjoyed driving the loaner they gave me (the new Q70) and would love to consider that in the future. Thanks also go to WALTER FRIMBERGER, who helped immensely. All in all, an excellent experience. Servicing our vehicles at Salerno Duane Infiniti is always a pleasure. Sincerely, Carla Barone More
Quick and easy I visited the dealership for my first service on my new car! I waited for my vehicle instead of taking a loaner car which they had offered to me. It w I visited the dealership for my first service on my new car! I waited for my vehicle instead of taking a loaner car which they had offered to me. It went by very quick and the process with the service guy was easy and painless! They were very accommodating because I had only made the appointment a day before! Thank you guys!!!! More
Prompt and caring Staff is very understanding and knowledgeable . When pressed with time Allie was extremely accommodating and scheduled the service based on my availab Staff is very understanding and knowledgeable . When pressed with time Allie was extremely accommodating and scheduled the service based on my availability . It is a pleasure to work with her. The facility is clean and comfortable to wait wile the car is being serviced. More
Service I have to bring my car to this dealership for maintenance etc. so I will leave my review as dissatisfied as far as service. Sales - Art is a class ac I have to bring my car to this dealership for maintenance etc. so I will leave my review as dissatisfied as far as service. Sales - Art is a class act.. Thank You!! More
Top of the Line Although the dealership is being renovated and the entrance is maze-like, the effort will be worth it. My car was looked over and maintained with prec Although the dealership is being renovated and the entrance is maze-like, the effort will be worth it. My car was looked over and maintained with precision. Clancy made that extra effort to not replace but clean out brake pads and what a savings that is!! More
Nice! Just as expected no problems done timely. Allie explained all in detail, left understanding all that was done, and set expectations for next service Just as expected no problems done timely. Allie explained all in detail, left understanding all that was done, and set expectations for next service interval More