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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
710 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 710 reviews
November 01, 2024
Extremely disappointing. If I could give it less than 1 star I would! They’ve repaired my new Car more than 4 times. It’s a lemon and the service manager dodges my calls and If I could give it less than 1 star I would! They’ve repaired my new Car more than 4 times. It’s a lemon and the service manager dodges my calls and claims a loaner want avians for. Whole week. My car is still there and today was the very 1st call from anyone. Terrible! Thank God for Genesis Corporate who has taken the case over. Shame. Shame. Shame. More
by EARTHA0
Verified Customer
November 01, 2024
I am so happy to bring my car to Englewood, I came from liberty Genesis, which was below average,John was very good service representative, I appreciate him liberty Genesis, which was below average,John was very good service representative, I appreciate him More
by jbrewer4755
Employees Worked With
November 01, 2024
The dealer was easy to get to and the staff was great! I'm very impressed I'm very impressed More
by carlosgutierrez_74
Employees Worked With
November 01, 2024
We enjoyed working with Jeff from our first visit and the second time as well. Jeff was swift in giving us the car we wanted in our timeline and in our budget. He has a good friendly and welcoming personalit second time as well. Jeff was swift in giving us the car we wanted in our timeline and in our budget. He has a good friendly and welcoming personality which I have not experienced in the dealership industry. We are happy with our first car and the buying experience More
by rohitgoyal1690
Employees Worked With
October 30, 2024
Jon Paul He was so helpful through the whole process and I can’t wait to show the car to my wife and kids and tell him And tell them how great John Paul was. I can’t wait to show the car to my wife and kids and tell him And tell them how great John Paul was. More
by Robert Cohen
October 29, 2024
Jason was very helpful. I am noticing the air filter is still giving a smell. I would give a call to double check. otherwise the service was very good I am noticing the air filter is still giving a smell. I would give a call to double check. otherwise the service was very good More
by jeongwoo Debbie kho
Employees Worked With
October 28, 2024
he is so kind and the best. He considered customer's convenience the most. Thank you He considered customer's convenience the most. Thank you More
by MINGU KANG
Employees Worked With
October 28, 2024
Efficient and very easy to get an appointment. Service advisor was more than helpful and kept me posted on progress of service Service advisor was more than helpful and kept me posted on progress of service More
by maxie1920
October 27, 2024
Jason was great. Service well done and efficient. In and out quickly. Car returned washed and vacuumed Service well done and efficient. In and out quickly. Car returned washed and vacuumed More
by steven_clements
Employees Worked With
