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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
797 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 797 reviews
October 26, 2024
Professional group in sales and administration but disappointed in service that did a poor job of patching a few scratches on front and back fenders. Car was also sold to me without floor mats whi disappointed in service that did a poor job of patching a few scratches on front and back fenders. Car was also sold to me without floor mats which replacement will be very costly. More
by TMEOFF4321
Verified CustomerEmployees Worked With
Other Employees :
Matthew Paparazzo
October 25, 2024
Great sales and customer service. Thank you so much for finding the car I wanted in such a short time. I highly recommend Genesis of Englewood. Thank you so much for finding the car I wanted in such a short time. I highly recommend Genesis of Englewood. More
by Yh060663
October 24, 2024
Great sales and customer service. Thanks to my salesperson Tamara and service manager Kelly. I highly recommend Genesis of Englewood. Thanks to my salesperson Tamara and service manager Kelly. I highly recommend Genesis of Englewood. More
by JIYOUNGMUN08
October 22, 2024
The representative who spoke to me explained he will see what the problem is and he informed me there was no oil leak issue but he will checkout my recalls . Which he did and took care of all of them so I w what the problem is and he informed me there was no oil leak issue but he will checkout my recalls . Which he did and took care of all of them so I would not have to come back, thank you and staff for your kind customer Service. More
by NFRIEDMAN
Employees Worked With
Other Employees :
Can’t remember the name but it should be on your work order
October 21, 2024
Best sevice also people help is so good and car take a care good and nice cleaning and only thing waiting room is not so good care good and nice cleaning and only thing waiting room is not so good More
by JOECHO8
October 21, 2024
I was very happy with John’s professional approach to service He wasted no time in answering questions and trying to get me in and out same day service He wasted no time in answering questions and trying to get me in and out same day More
by SLASH3358
Employees Worked With
October 20, 2024
Neil was a pleasure to deal with and made the entire buying process as smooth as possible. Appreciate that he took the time to explain many of the features on the car and answer all our questions at tim buying process as smooth as possible. Appreciate that he took the time to explain many of the features on the car and answer all our questions at time of pick up. More
by RSCOOK254
Employees Worked With
Clinton Ma, Neil Fraser, Matthew Paparazzo
October 19, 2024
Service was much better than the dealer in Wayne New Jersey. I was pleased at how quickly I could make an appt. Jersey. I was pleased at how quickly I could make an appt. More
by stepsowell
October 19, 2024
No complaints-- my experience was ex Ellen. I would recommend this dealership to everyone I know I would recommend this dealership to everyone I know More
by BOBVALLARIO0249
Employees Worked With
October 19, 2024
John was very professional and courteous. My visit was pleasant, not to mention that service wrapped up quicker than anticipated. My visit was pleasant, not to mention that service wrapped up quicker than anticipated. More
by wookim85
Employees Worked With
