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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
799 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 799 reviews
October 17, 2024
Very knowledgeable. There are several cars in several colors so you can see your choices. There are several cars in several colors so you can see your choices. More
by ARJAE53
Verified Customer
October 17, 2024
Came in for a recall notice and the staff was very friendly and helpful during my time there. friendly and helpful during my time there. More
by SH3
Employees Worked With
October 17, 2024
John was the epitome of professionalism and was very happy with the experience. I’ll be back again when my car needs its next tune up. happy with the experience. I’ll be back again when my car needs its next tune up. More
by RWJONAS
Employees Worked With
October 17, 2024
Very kind,very helpful and it was easy to decide. I thank you all.very much. I thank you all.very much. More
by ROSAESON
October 16, 2024
The dealership experience was professional and streamlined. I was able to freely test drive the same model that I inquired about. I was able to talk numbers with the salesperson immediately withou streamlined. I was able to freely test drive the same model that I inquired about. I was able to talk numbers with the salesperson immediately without having to make any sort of commitment to making a deal right away. No time-wasting exercises, manipulating tactics, upselling, or other notorious aspects of the car dealership experience. A little bit of dealer fluff in the added fees but nothing too egregious. Taking delivery was smooth as well. Overall, a surprisingly pleasant car-buying experience. More
by rcon
October 16, 2024
Very friendly , professional and efficient love their service easy to deal with and trustworthy excellent service easy to deal with and trustworthy excellent More
by enoshyounus
October 14, 2024
Jason kept me apprised of the progress of the repair. I loved the concierge delivery of my car to my house. I loved the concierge delivery of my car to my house. More
by PESTEROWITZ
Employees Worked With
October 13, 2024
Already submitted my five star dealer Review! My salesman-Jeff likewise Deserves five stars! Great experience Overall! My salesman-Jeff likewise Deserves five stars! Great experience Overall! More
by docracer911
October 13, 2024
Of the 4 area Genesis dealers I have available to me in Northern New Jersey, I prefer the service department at Genesis of Englewood. Although at times it is not possible to connect or receive a prompt ca Northern New Jersey, I prefer the service department at Genesis of Englewood. Although at times it is not possible to connect or receive a prompt call-back from my service advisor, overall, the courtesy and attempts to accommodate my servicing needs seem to be more genuine than the other dealers Also, I have never had an issue that Englewood has not been able to resolve to my satisfaction. This is most important. They deserve my business. More
by ALEX.CHUDOLIJ
Employees Worked With
October 12, 2024
My car failed on a trip to Maine. The cause of the problem was the high pressure fuel pump, which was under a recall. Kelly McNichol the service manager kept me informed of the statu The cause of the problem was the high pressure fuel pump, which was under a recall. Kelly McNichol the service manager kept me informed of the status of the repair, and escalated it through Genesis. My car was out of service for over 2 weeks, but I believe that the dealership did the best they could under difficult circumstances. More
by palmtrees619
Employees Worked With
