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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
711 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 711 reviews

May 18, 2024

My experience working with Jeff was great. He is extremely knowledgeable and friendly and made our new lease process fast and east. The overall process was very pleasant and I will definitely More

by fkim228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience working with Jeff and that he provided you with knowledgeable and friendly service. Making the lease process fast and easy for our customers is always our goal, and we're delighted that you found it to be so. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

the service center provides an efficent scheduling process. get the job done quick and neat More

by HJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with our service center! We're delighted to hear that you found our scheduling process efficient and that we were able to get the job done quickly and neatly for you. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

Great dealership. Easy to work with. Great experience. Would’ve liked it if they fixed my key card and checked my tires while I was already there, but is what it is. More

by G.LIGHTSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience at our dealership and that you found us easy to work with. Providing a positive and hassle-free experience for our customers is something we strive for, so it's fantastic to know we hit the mark with you. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

Salesman was very knowledgeable on the car I was buying and the service was great. More

by HENRYV25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma, Neil Fraser
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that your experience with us was positive and that our salesman provided you with the knowledge you needed to make an informed decision about your purchase. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

Nice, friendly, knowledgeable, the staff goes out of their way to help in every possible way from the test drive to explaining the feature, oh so many! Then to the payment options. Very satisfied cust More

by willieg596@aol.com
Recommend Dealer
Yes
Employees Worked With
Jay Milich, Cristopher Almanzar, Neil Fraser, Matthew Paparazzo
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team! Warm regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

Based on past experience we haven’t found buying a car to be very enjoyable but everyone we encountered at this dealership was friendly and not hard sell. Even though they wouldn’t accept our first offer the More

by LAWFAM157
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Sundar, Neil Fraser, Matthew Paparazzo
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We understand that buying a car can sometimes be a stressful experience, and we're glad that our team was able to make it more enjoyable for you. At our dealership, we believe in friendly and transparent interactions without the pressure of a hard sell. Warm Regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

Very friendly there were quick i like the people who work there good luck guys More

by minajnoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you found our team to be very friendly and quick in their service. We take pride in our staff and their dedication to providing excellent customer service. Your encouragement means a lot to us, and we appreciate your well wishes. Warm Regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

People are friendly and professional. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. More

by stone.xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be friendly and professional. Keeping our promises regarding service times is important to us, and we're glad that we were able to complete your car maintenance within the timeframe we provided. Your satisfaction is our priority, and we appreciate your feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

May 14, 2024

So professional and so polite and nice the whole process was seamless - it was a joy being there More

by MBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was seamless and enjoyable. Providing professional and polite service is what we strive for, and we're delighted that you found our team to be just that. Warm Regards, Michael Hill mhill@benzelbusch.com

May 12, 2024

They wellcomed me in professional way and all of staffs are very kind and helpful. More

by ZOONIZOA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Matthew Paparazzo
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear about your positive experience with us! It's wonderful to know that our staff members were kind and helpful throughout your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

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