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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
711 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 711 reviews

May 11, 2024

They couldn’t be more helpful and polite to make for a wonderful service experience More

by markspindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a wonderful service experience with us! Providing helpful and polite service is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

Awesome service. I appreciate their effort to be fully transparent regarding the process. I highly recommend! More

by srkeitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Neil Fraser
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're delighted to hear that you had an awesome service experience with us. Transparency is a cornerstone of our approach, and we're thrilled that you appreciated our efforts to keep you fully informed throughout the process. Warm Regards, Michael Hill mhill@benzelbusch.com

May 10, 2024

Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More

by HELEN_JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear that you had a great experience with us! Thank you for appreciating the professionalism and courtesy of our staff—we strive to make every interaction a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

May 10, 2024

Every staff here is friendly. Jeff is incredibly experienced and friendly. He helped us find the right car, answered all questions we have and gave sincere suggestions. He put cus More

by tycindy22
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. Jeff is indeed a valuable member of our team, and we're glad that his experience and friendliness made your car-buying journey smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Cristopher Almanzar, Steven Sundar, Neil Fraser, Matthew Paparazzo
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 08, 2024

I had a very pleasant experience the Genesis dealership. Tamara Mendoza was incredibly nice, knowledgeable and helpful. I am so happy with my brand new GV70 More

by INFO@MELYSSAFORD.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Matthew Paparazzo
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a pleasant experience at our Genesis dealership! Tamara is indeed a gem, and we're delighted that her expertise and warmth made your visit enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

I searched several dealers for the GV80 but the service from Genesis of Englewood won me over! I had the ability to purchase a similar vehicle from 3 other dealerships but the professionalism and dedicati More

by DRRONHAMMOND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma, Steven Sundar, Neil Fraser
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're honored to have won you over in your search for the GV80! At Genesis of Englewood, delivering exceptional service and prioritizing your satisfaction is always our top priority. Thank you for recognizing our team's professionalism and dedication to customer service—it means the world to us. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

Amazing experience. !!! Everyone is extremely knowledgeable and super friendly. Would highly recommend to anyone and everyone More

by Anthonyrannou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Steven Sundar, Neil Fraser, Matthew Paparazzo
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Absolutely delighted to hear about your amazing experience! We're thrilled that our team's knowledge and friendliness made your visit exceptional. Thank you for your enthusiastic recommendation—we couldn't ask for better feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

May 04, 2024

The most attentive Chris and the valet staff. Most curious in 60 years of cars. It's not money it's training and care on part of staff More

by MANNY673RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Chris and our valet staff provided you with such attentive and courteous service. We agree that exceptional service is not just about money, but about the dedication, training, and care of our staff. Your feedback means a lot to us, and we'll be sure to pass along your kind words to our team. Warm Regards, Michael Hill mhill@benzelbusch.com

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