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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
1,035 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,035 reviews
November 02, 2025
It took 3 weeks for the repairs to be completed. First they had to order certain parts which took a week, after the parts came, they were missing certain hardware and finally they realized that the First they had to order certain parts which took a week, after the parts came, they were missing certain hardware and finally they realized that they didn’t have the tire that had to be replaced so they needed to special order. On the day of pickup, I waited over an hour to get the car. Apparently they dropped the car off to be washed, but they forgot to send someone back to pick it up. I think they realized when I asked why my car was taking so long after about 49 mins. More
by SPW128
Verified CustomerEmployees Worked With
November 02, 2025
Ryan was very helpful and knowledgeable, taking the time to understand our needs and help advise on the best possible car. to understand our needs and help advise on the best possible car. More
by EG55
November 01, 2025
They are always professional and resolve the service need in a timely manner. John is an excellent service manager. in a timely manner. John is an excellent service manager. More
by EMRENOVATIONS
November 01, 2025
I like the dealership. I only wish ever thing was on site Overall it was great experience. Everyone was helpful, and friendly. I only wish ever thing was on site Overall it was great experience. Everyone was helpful, and friendly. More
by HAYNE1954
October 31, 2025
Benzel. Bush Genesis dealer is a very reliable dealership with wonderful people working in it. Bush Genesis dealer is a very reliable dealership with wonderful people working in it. More
by MHOCHRON
October 30, 2025
They were very courteous and took my car in quickly. Loved the video and report that was given to me Loved the video and report that was given to me More
by NORAYDANIE
October 30, 2025
Our tire pressure was low due to climate temperature change and we went into Genesis and A lovely man came out and fixed it for us fast. No wait! They were wonderful. change and we went into Genesis and A lovely man came out and fixed it for us fast. No wait! They were wonderful. More
by JGOTT1
October 29, 2025
The entire process from test drive, selling and all the way to financing/lease the process was seamless and never felt pressured and they were 100% transparent. The price I was told was the price is signed way to financing/lease the process was seamless and never felt pressured and they were 100% transparent. The price I was told was the price is signed for. Great dealership though out! More
by davidg
