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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
577 Reviews

577 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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June 09, 2025

Great service, just wished the car wash was better, it was just ok. I expected better More

by LINDABILIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Benzel-Busch is always top level of quality service Friendly Welcoming Caring Respectfully Professional Quick Services More

by Redbrian67
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morgan
June 09, 2025

Not really proactive, was told i ll receive a call the same day to discuss loaner etc never happened. Not a memorable experience. Louis was amazing though. More

by NELSONOVICEVA
Recommend Dealer
No
Employees Worked With
John Skopetos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
June 06, 2025

Great experience Jason Morgan in service made my experience seem less Been doing business with Benzel bush for over 40 years More

by Ara201
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morgan
June 06, 2025

Super convenient. Very efficient. Vehicle well taken care of. I love the concierge feature! Thank you!! More

by aejone
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
June 05, 2025

Jason was amazing. He went above and beyond in assisting me. Jason was outstanding he was super professional and a pleasure to work with. More

by HDKRAMER
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morgan
June 03, 2025

Dealership service rep does not demonstrate an aptitude for communicating servicing status updates, picking up the phone to make himself available to the customer, and rarely returns voice messages left fo More

by ALEX.CHUDOLIJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Knudsen
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Everything was great. The timing of when my car was being returned would be my only complaint though it was the Friday of Memorial Day weekend. Had it been a regular non h More

by lsloves13
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
June 02, 2025

No Saturday services done at this location. Its a 3hr wait & a long drive there. I had to take a day off for an oil change. More

by NATALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Took 9hours to put a new tire on Should not take more then 3hours Car was there before you opened Not done until 5:15pm More

by FSCUDERI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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