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91 Reviews of Genesis of Hazelwood - Service Center
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April 10, 2021
This is a great service department. I recently had an sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my service advisor, was straightforward the entire time, keeping me in the loop, being upfront about the long timelines and why, helping to arrange long-term rentals, and generally making a 10 week process easier than it might have been. All I ever ask from a service department is to tell me exactly what's going on and to do honest work and Napleton excels on both. Jesse and the service team are great and I am happy they got me back on the road. More
by Joel Erickson
Employees Worked With
Jesse - Service Manager. Any mechanics that worked on my vehicle.
Helpful April 09, 2021
Brittany was BEYOND amazing! She took time to make sure we knew what we were getting and made the car buying process enjoyable! 10 out of 10! we knew what we were getting and made the car buying process enjoyable! 10 out of 10! More
by Josh
Employees Worked With
Brittany Carraway
January 05, 2021
Omg! I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my 2018 Dodge Journey. The dealership was excellent. Great customer service.I would definitely recommend Jon at Napleton Hyundai. More
by T. Rich
Employees Worked With
Jon Scruggs
December 22, 2020
Had the outstanding experience of just purchasing our new 2021 Tucson from Jahan Lyte. Pleasant, courteous and most of all listened to my needs and concerns. Took care of ALL my concerns and worked hard to 2021 Tucson from Jahan Lyte. Pleasant, courteous and most of all listened to my needs and concerns. Took care of ALL my concerns and worked hard to get me a GREAT deal on a GREAT car. Nothing more needs to be said. Love the car... it is our 7th Hyundai. Accept no substitutes...ask for Jahan!!! More
by Dave
Employees Worked With
Jahan Lyte, Jasmine Snell
December 09, 2020
Jasmine did a great job .Thanks for a pleasant experience of buying a used vehicle without any hassle. Thank you very much for working with me of buying a used vehicle without any hassle. Thank you very much for working with me More
by Krutherford
Employees Worked With
Jon Scruggs
November 27, 2020
Brittany was amazing!! She helped my daughter get exactly what she wanted at a great price.I would definitely recommend her if you stop by. what she wanted at a great price.I would definitely recommend her if you stop by. More
by Mbrison
Employees Worked With
Brittany Carraway
October 08, 2020
I have had very good service with Napleton, and I find the personnel to be courteous and professional. Service there has always been timely with the wait enjoyable. The staff is very friendly. the personnel to be courteous and professional. Service there has always been timely with the wait enjoyable. The staff is very friendly. More
by Darrylrandle57
Employees Worked With
Earl Byrd, Weldon Streeter
