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Genesis of Highland Park - Service Center

Highland Park, IL

4.4
8 Reviews

8 Reviews of Genesis of Highland Park - Service Center

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June 05, 2025

Kevin did a good job of handling our problem in a very thoughtful way and was responsive to our calls for updates More

by fredschomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
June 03, 2025

I was extremely pleased on the service I received. Kevin kept me posted the entire time my car was there. I will definitely be a customer for life. I love Genesis!! More

by SAZ3320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 30, 2025

Staff is amazing and so helpful , I will be doing all my business with the team More

by daumer.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

They stepped up to the plate and delivered. Made the wrongs right!!! And exceed my expectations. More

by JCZDMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Losuriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I was late but they took me anyway. Very good and thorough .service . I live in Wisconsin and they failed to tell me that they had moved the service center so I was late. They do a grea More

by DWIGHTPALEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Beautiful new Genesis dealership Great service department great customer service great follow-up of service concerns More

by DLEVCPA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriges
May 30, 2025

I purchased a vehicle 3 weeks ago and when I went to pick it up the AC wasn’t working and the low coolant light came on. I took it my mechanic who diagnosed what was wrong. I have made repeated calls to Jua More

by dnamest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yaniel Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Fernando is a great person, he understood my needs and give me a great advice! I highly recommend Gregory auto group and particularly to Fernando More

by javier.h.garcia.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Dos Amantes