Juan Martinez
Juan Martinez at Genesis of Highland Park

Juan Martinez

Sales

Genesis of Highland Park

2860 Skokie Valley Road
Highland Park, IL 60035

4.8
36 Reviews
4.8

36 Reviews

Write a Review

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

36 Reviews of Juan Martinez

October 02, 2026

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Employee Rating

Great service and very polite, give all details needed about service on vehicle. Great to work with service advisor. More

by anthonycob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Genesis of Highland Park responded

Your note about our detailed explanations during your Genesis GV80’s service highlights how our service department prioritizes clarity. Juan is pleased to hear you found his assistance polite and thorough.

September 02, 2026

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the car had a camera from the previous owner and they tooked off and behind the mirror is missing a plastic plate were the cables of the camera was attached......second I drive the car for one day they I More

by robrtperz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Rezman

Sep 14, 2026

Genesis of Highland Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 15, 2026

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I finally found a dealership that treats me like a valued customer, instead of a distraction they need to make excuses to about work that didn't get done. My only regret is, it took me this long to find the More

by 9phil9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rezman, Sean Wood

Jul 16, 2026

Genesis of Highland Park responded

It’s fantastic to know your Genesis G90 service visit made you feel genuinely valued. Hearing that you’ll return for future services truly means a lot to our team. Thank you for choosing us.

July 11, 2026

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Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2026

Genesis of Highland Park responded

Thank you for sharing that your purchase experience with the used BMW 550e was stress-free and fair. We’re glad our sales, management and finance teams provided friendly service every step of the way. Our team including Joey, Juan and Sean appreciates your kind words and looks forward to helping you again.

June 18, 2026

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All professional, courteous and knowledgeable employees. It's a pleasure to business with this organization. It all starts with top dealership management. More

by RANDKFRANZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Gesualdo, Jason Rezman

Jun 18, 2026

Genesis of Highland Park responded

It’s great to know our team’s professionalism and expertise stood out during your Genesis GV70 purchase. We’ll share your compliments with our leadership. Thank you for choosing the new Genesis GV70 and for sharing your positive experience.

June 18, 2026

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These guys have great customer service. I would and will recommend this dealership to my friends. More

by repifanio2
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Gesualdo, Jason Rezman, Sean Wood , Yaniel Gonzalez

Jun 18, 2026

Genesis of Highland Park responded

We’re thrilled to hear that our customer service made such a positive impression. Thanks for recommending our team to your friends, and we hope your new Genesis GV80 continues to exceed your expectations.

June 11, 2026

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This is the way a great dealership should be run. Pleasant, professional, clean. No games. This is my first time here, and I'm impressed. Really impressed. I'm glad I discovered a business this g More

by 9phil9
Recommend Dealer
Yes
Jun 11, 2026

Genesis of Highland Park responded

How wonderful that your first visit with your Genesis was so pleasant, professional, and welcoming. Our team is glad to hear you appreciated our straightforward approach. We look forward to seeing you again.

June 02, 2026

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I found Sean and Juan to be very professional. My limited experience with the service area has also been very good. More

by pngfridley
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rezman, Sean Wood

Jun 02, 2026

Genesis of Highland Park responded

Thank you for letting us know that Sean and Juan delivered such professional service and that your initial visits to our service area have been positive. We appreciate you trusting your Genesis GV70 with us and look forward to assisting you again.

May 23, 2026

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Juan was an outstanding sales representative to work with. Very knowledgeable, helpful and friendly. The entire experience at Genesis of Highland Park was excellent More

by DT2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rezman, Sean Wood

May 23, 2026

Genesis of Highland Park responded

We’re glad Juan made your experience so informative and welcoming. It’s wonderful to know your Genesis visit was excellent from start to finish. We look forward to assisting you again.

May 07, 2026

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Employee Rating

Genesis of Highland Park has successfully transitioned from the "shared Hyundai experience" into a standalone luxury destination. It is currently one of the highest-rated Genesis dealerships in the Midwes More

by erictkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Genesis of Highland Park responded

Thank you for your kind words about our transition to a dedicated luxury Genesis facility. We’re delighted you enjoyed the relaxed sales approach and the modern, upscale environment. Hearing that we rank among the highest-rated Genesis dealerships in the Midwest is truly rewarding.

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