Genesis of Naples

Service dept diagnosed my cars problems , ordered parts, will call when parts arrive and can take in for repair. Everyone courteous friendly professional and helpful. On complaint, is you are too busy call will call when parts arrive and can take in for repair. Everyone courteous friendly professional and helpful. On complaint, is you are too busy called 2 nd week of January couldn’t get in until March 5. More

I just had my first service on my 2025 Genesis GV70. I didn't lease the car from Genesis of Naples, but chose to go there because of a poor experience with the dealer that I leased the GV70 from. JC is I didn't lease the car from Genesis of Naples, but chose to go there because of a poor experience with the dealer that I leased the GV70 from. JC is my service rep and he did a great job taking care of my needs. My car was picked up at my home and had a G80 left for us to drive. It turned out that we didn't need the loaner because our car was delivered to us a few hours later. I highly recommend JC and Genesis of Naples! A shoutout also to Sammy Jo Mannreing who helped me get started! More

Super service and manners from JC at the service department. When I showed up to pay, his partner settled the bill to accelerate service. Bravo! department. When I showed up to pay, his partner settled the bill to accelerate service. Bravo! More

Just had my first valet service with Naples Genesis. It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was co It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was completed is great and all of the staff have been very helpful and friendly, I highly recommend this dealership for its sales and service!! More

Just had my second annual maintenance with Naples Genesis. They were fast, efficient and friendly with the service. I highly recommend Genesis and Peter, my service advisor Genesis. They were fast, efficient and friendly with the service. I highly recommend Genesis and Peter, my service advisor More

Car taken in on time, service completed to my satisfaction and done within one hour. Couldn't ask for more. satisfaction and done within one hour. Couldn't ask for more. More

We had a great buying experience at Genesis of Naples. Tony, our sales contact, was knowledgeable, responsive, respectful, helpful and an absolutely pleasure to deal with. He listened closely and understo Tony, our sales contact, was knowledgeable, responsive, respectful, helpful and an absolutely pleasure to deal with. He listened closely and understood the aspects of purchasing a new vehicle that were important to us, and did a great job moving the buying process forward without trying to pressure us. He was respectful of our desire to do our own due diligence before we committed to buying and was always available when we had questions. Since completing our purchase, Tony has continued to be responsive and available when we needed assistance or had questions. Very favorable buying experience. Thanks very much! More

Peter was fantastic on this visit and ultimately getting the new software installed. Peter also helped me with setting the map view. the new software installed. Peter also helped me with setting the map view. More

JC Davies did a thorough job of explaining the fix to my car! Everything seems to be in order! car! Everything seems to be in order! More

Pavel in the service dept. was able to squeeze me into the schedule and get my engine issue fixed earlier than promised. He was a pleasure to work with. was able to squeeze me into the schedule and get my engine issue fixed earlier than promised. He was a pleasure to work with. More