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Genesis of Naples

Naples, FL

4.6
87 Reviews

6780 Airport Rd N

Naples, FL

34109

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Showing 87 reviews

October 06, 2023

Our purchase “happened” because of your sales professional, Jennifer Jones. She was thorough, pleasant, and her follow up, exemplary! More

by Judeman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Oct 06, 2023 -

Genesis of Naples responded

Jude, we're so glad to know Jennifer provided you with such a positive experience at Genesis of Naples. We appreciate your feedback and hope you enjoy your new purchase! Drive safe!

October 04, 2023

My salesman Gary was very professional and answered my every question. He was especially helpful in explaining the settings and indicators on the dashboard. He came to my house to set the home link on m More

by Bulldog
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Oct 04, 2023 -

Genesis of Naples responded

We're elated to know that Gary was able to provide you with such a thorough and personalized service here at Genesis of Naples! We appreciate your kind words and we'll be sure to pass them along. Thank you for the stellar review!

September 28, 2023

Great experience with Matt Harding when we bought another new GV 80 . Dealership was outstanding to work with. Couldn’t be more happier with Matt. More

by Sunshine @340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harding , Michelle Leon
Sep 29, 2023 -

Genesis of Naples responded

We're delighted to know that you had a great experience with Matt and our team at Genesis of Naples. Enjoy your new GV80. We appreciate the support!

Sep 29, 2023 -

Sunshine @340 responded

Thanks for everything. Jack Bodine

September 28, 2023

I had a list of things I needed help with… Peter took care of most of them before I left! It’s so nice to not be embarrassed by my computer failings!😊 More

by Dinahmannlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Sep 28, 2023 -

Dinahmannlein responded

I love this car with all its many safety features!!

Sep 28, 2023 -

Genesis of Naples responded

It's great to hear that Peter took such great care of you! Thank you for choosing Genesis of Naples and for sharing your experience. Safe travels ahead!

September 28, 2023

The service department at Genesis Of Naples As the most professional and courteous staff that I have ever dealt with Service advisor, Pawel always considers my time when scheduling my vehicle It’s nice t More

by joeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Sep 28, 2023 -

Genesis of Naples responded

We're delighted to know that you had a great experience with Pawel and our service department at Genesis of Naples. Thanks for recommending us and safe travels ahead!

September 19, 2023

This dealer lies and Cheats its customers see Google review with photos. Lose your hard earned money here. Make sure you get a paper copy of all your transaction as the USB flash drive they give is wort More

by nsimpson1261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vince sales Remi fianance
Sep 20, 2023 -

Genesis of Naples responded

Niaomi, this feedback is concerning. However, it is not a reflection of what occurred, and we will not be held hostage for a good review by a prorated refund dictated by the state. Furthermore, you have posted this review multiple times which we feel is unethical. We treat all of our customers fairly and run an honest business. If you would like to discuss this matter, please reach out to us directly. Thank you.

September 09, 2023

It has an amazing sales staff, from the time you drive into the dealership. Andrew greeted us and showed us around to all the Genesis that were available! More

by Cheryl Chignoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Michelle Leon
Sep 11, 2023 -

Genesis of Naples responded

Cheryl, it's great to know that Andrew and our team at Genesis of Naples were able to provide you with a top-notch experience. We appreciate your kind words!

September 02, 2023

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by jbricca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Sep 05, 2023 -

Genesis of Naples responded

We really appreciate you taking the time to leave Genesis of Naples a five-star review, thank you!

August 31, 2023

Waited on me immediately. Closed out the sell quickly. All was friendly. Like my G90 More

by Roy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Aug 31, 2023 -

Genesis of Naples responded

Roy, congrats on your Genesis G90! It was a pleasure helping you find the perfect vehicle. Thank you for choosing Genesis of Naples and leaving a five-star review. Happy travels!

August 18, 2023

Genesis of Naples is a 5 star dealership that I would recommend to others because of its professional and friendly staff. More

by cmdr222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pawel (5 stars)
Aug 21, 2023 -

Genesis of Naples responded

We're so glad to know you had a 5-star experience with our team at Genesis of Naples! Thanks for recommending us, we appreciate your support!

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