Genesis of Naples - Service Center

They usually handle all issues well and communicate clearly without being “pushy.” They are honest, helpful and thorough. clearly without being “pushy.” They are honest, helpful and thorough. More

Professional services and friendly personnel provided in a clean environment. Use of Uber was appreciated. a clean environment. Use of Uber was appreciated. More

Always professional! Extremely knowledgeable! Great attention to the needs of the customer! Always on time! Pavel, Peter, and JC are superb!! Extremely knowledgeable! Great attention to the needs of the customer! Always on time! Pavel, Peter, and JC are superb!! More

JC in service is young and a real pro. I hope he'll be around with them a long time. He has a good future ahead of him. I hope he'll be around with them a long time. He has a good future ahead of him. More

Wait time for appointments is too long. My experience has been that it takes 4+ weeks to get your vehicle in for service. My experience has been that it takes 4+ weeks to get your vehicle in for service. More

Service dept diagnosed my cars problems , ordered parts, will call when parts arrive and can take in for repair. Everyone courteous friendly professional and helpful. On complaint, is you are too busy call will call when parts arrive and can take in for repair. Everyone courteous friendly professional and helpful. On complaint, is you are too busy called 2 nd week of January couldn’t get in until March 5. More

I just had my first service on my 2025 Genesis GV70. I didn't lease the car from Genesis of Naples, but chose to go there because of a poor experience with the dealer that I leased the GV70 from. JC is I didn't lease the car from Genesis of Naples, but chose to go there because of a poor experience with the dealer that I leased the GV70 from. JC is my service rep and he did a great job taking care of my needs. My car was picked up at my home and had a G80 left for us to drive. It turned out that we didn't need the loaner because our car was delivered to us a few hours later. I highly recommend JC and Genesis of Naples! A shoutout also to Sammy Jo Mannreing who helped me get started! More

Just had my first valet service with Naples Genesis. It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was co It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was completed is great and all of the staff have been very helpful and friendly, I highly recommend this dealership for its sales and service!! More

Just had my second annual maintenance with Naples Genesis. They were fast, efficient and friendly with the service. I highly recommend Genesis and Peter, my service advisor Genesis. They were fast, efficient and friendly with the service. I highly recommend Genesis and Peter, my service advisor More

Car taken in on time, service completed to my satisfaction and done within one hour. Couldn't ask for more. satisfaction and done within one hour. Couldn't ask for more. More