Genesis of Naples - Service Center

Just had my first valet service with Naples Genesis. It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was co It is so convenient that this service is available even though I live in Cape Coral. Having a courtesy car delivered to me while the service was completed is great and all of the staff have been very helpful and friendly, I highly recommend this dealership for its sales and service!! More

JC Davies did a thorough job of explaining the fix to my car! Everything seems to be in order! car! Everything seems to be in order! More

Pavel in the service dept. was able to squeeze me into the schedule and get my engine issue fixed earlier than promised. He was a pleasure to work with. was able to squeeze me into the schedule and get my engine issue fixed earlier than promised. He was a pleasure to work with. More

Able to answer all my questions. Very knowledgeable about the vehicle and took the time to show me how some of the settings worked Very knowledgeable about the vehicle and took the time to show me how some of the settings worked More

Peter was fantastic on this visit and ultimately getting the new software installed. Peter also helped me with setting the map view. the new software installed. Peter also helped me with setting the map view. More

We had a great buying experience at Genesis of Naples. Tony, our sales contact, was knowledgeable, responsive, respectful, helpful and an absolutely pleasure to deal with. He listened closely and understo Tony, our sales contact, was knowledgeable, responsive, respectful, helpful and an absolutely pleasure to deal with. He listened closely and understood the aspects of purchasing a new vehicle that were important to us, and did a great job moving the buying process forward without trying to pressure us. He was respectful of our desire to do our own due diligence before we committed to buying and was always available when we had questions. Since completing our purchase, Tony has continued to be responsive and available when we needed assistance or had questions. Very favorable buying experience. Thanks very much! More

Good service for recall repair. I opted to wait and work was done almost an hour earlier than estimated. I opted to wait and work was done almost an hour earlier than estimated. More

Work was done quickly, well within wait-time estimate. Arrival was well handled, and followed up as promised about an unresolved issue with infotainment system. Arrival was well handled, and followed up as promised about an unresolved issue with infotainment system. More

Joe was amazing in helping me with my recall. He got me back home and back to the dealership with such graciousness. Overall a lovely service. He got me back home and back to the dealership with such graciousness. Overall a lovely service. More

I came into pick up my new Genesis GV80. The car was prepped and clean and ready to go. Jacob sat in the car with us and went over all the important things I needed to get started. He expl The car was prepped and clean and ready to go. Jacob sat in the car with us and went over all the important things I needed to get started. He explained everything simply and slowly. I’m thankful that he did. There is a an abundance of information. We are very happy with the service we have received so far. More