Genesis of Naples - Service Center

They have really tried to get my problems with my Genesis GV80 resolved but to date have been unsuccessful. Peter has been very accommodating but issue not resolved and vehicle has been towed into dealership GV80 resolved but to date have been unsuccessful. Peter has been very accommodating but issue not resolved and vehicle has been towed into dealership two times in last 2 weeks. I am about to the point of requesting a new vehicle as there seems to be no resolution to my issue. More

Peter Franks understood all the repair issues needed and reviewed with me how each one was remedied after the repairs. He was professional, friendly, thorough and efficient! reviewed with me how each one was remedied after the repairs. He was professional, friendly, thorough and efficient! More

JC and the entire service department are an excellent team to their customers. It is one of the services from Genesis that would make me purchase another vehicle from this dealership , keep up the good team to their customers. It is one of the services from Genesis that would make me purchase another vehicle from this dealership , keep up the good work and thank you again. More

It was easy to make an appointment. I received a Loaner Car without any extra paperwork. The Facility was Top Shelf and the entire staff was excellent. I do not think my experience coul I received a Loaner Car without any extra paperwork. The Facility was Top Shelf and the entire staff was excellent. I do not think my experience could be any better than it was. Thank you to Tamiami Genesis and its staff for Excellence. More

I have always had excellent experiences with Pawal and your workers. The people that greet you are also good your workers. The people that greet you are also good More

The service department at Genesis Of Naples As the most professional and courteous staff that I have ever dealt with Service advisor, Pawel always considers my time when scheduling my vehicle It’s nice t professional and courteous staff that I have ever dealt with Service advisor, Pawel always considers my time when scheduling my vehicle It’s nice to be treated as a friend rather than a number I would highly recommend buying and servicing your vehicle at Genesis Of Naples More

I had a list of things I needed help with… Peter took care of most of them before I left! It’s so nice to not be embarrassed by my computer failings!😊 care of most of them before I left! It’s so nice to not be embarrassed by my computer failings!😊 More

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Genesis of Naples is a 5 star dealership that I would recommend to others because of its professional and friendly staff. recommend to others because of its professional and friendly staff. More

This was my second service with this dealership and on both occasions I was satisfied. My car was picked up and returned as scheduled. Everyone was friendly and helpful. On my second service I had to e both occasions I was satisfied. My car was picked up and returned as scheduled. Everyone was friendly and helpful. On my second service I had to exchange the loaner and was immediately accommodated. More