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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
333 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 333 reviews

June 17, 2026

My service advisor Benson was absolutely the best. I am from Tucson Arizona where there is no dealership. I was visiting my family in Redondo Beach and my G80 was due for service. I made the appoin More

by steve.r.scanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Genesis of South Bay responded

We’re pleased you found the online appointment process straightforward and received outstanding service for your Genesis G80. It was a pleasure to assist you during your visit, and we hope your trip back to Tucson was smooth. Please stop by again whenever you’re in Redondo Beach.

June 16, 2026

Easy to drop off my car and get a loaner. Everything was explained well Called when car was available for pick up and it was freshly washed and looked great More

by ybergstrom815
Recommend Dealer
Yes
Employees Worked With
José
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Jun 16, 2026 -

Genesis of South Bay responded

Thanks for sharing your experience. We’re glad the drop-off process and loaner arrangement met your needs. It’s rewarding to know our team explained everything clearly, called when your Genesis GV70 was ready, and returned it freshly washed.

June 16, 2026

I always receive great service from great people. . The very nice waiting room with snacks helps.. More

by simcope
Recommend Dealer
Yes
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Jun 16, 2026 -

Genesis of South Bay responded

Thank you for entrusting us with your Genesis G70 service and for your kind words about our team. We’re glad the comfortable waiting area and snacks helped make your visit more enjoyable.

June 16, 2026

Our lease on a 2023 GV60 was almost up and I went to Genesis of South Bay to see how to proceed with the turn in and lease a new GV60. Cemal and his support team made the process easy, fair, and relaxin More

by G.MATTISON
Recommend Dealer
Yes
Employees Worked With
Cemal
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Jun 16, 2026 -

Genesis of South Bay responded

We appreciate you sharing how smooth the lease return and new Genesis GV60 process was. It’s wonderful the experience felt relaxed and fair. Enjoy driving your new GV60 and thanks for your feedback!

June 15, 2026

How would you rate For the A/S, chang the oil, engineer request the replacement torque also. So I changed . After that, eleictric problem happened Never got the thos problem during I use this car. So a/s t More

by hyungsulim
Recommend Dealer
No
Employees Worked With
For the A/S, chang the oil, engineer request the replacement torque also. So I changed . After that, eleictric problem happened Never got the thos problem during I use this car. So a/s told, they have to repair. Why this kinds.of issue happened? I am usi
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Jun 19, 2026 -

Genesis of South Bay responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 14, 2026

Honest, kind, trustful Honest, kind, and trustworthy. He was transparent throughout the process and made the entire experience smooth and stress-free. More

by jhyc770
Recommend Dealer
Yes
Employees Worked With
David
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Jun 14, 2026 -

Genesis of South Bay responded

Thank you for sharing your experience with our team. We’re delighted the process felt transparent, smooth, and stress-free for you. Congratulations on your new Genesis, and thank you for choosing us.

June 14, 2026

The car was not ready. Not washed or the carpets cleaned. There was new damage on the driver's side floorboard. I was offered an additional $500 credit. That did not happen More

by sinatra1179
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Delma
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Jun 17, 2026 -

Genesis of South Bay responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 13, 2026

Everything was great from drop off to pick up Jason was great and I don't remember the young man who was there when I picked up my car but he was great too More

by tjkirkley
Recommend Dealer
Yes
Employees Worked With
Jason?
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Jun 14, 2026 -

Genesis of South Bay responded

It’s great to hear our team made your Genesis GV80 service smooth from drop-off to pick-up. We appreciate your feedback and look forward to helping you again down the road.

June 13, 2026

They went above and beyond to make sure I was satisfied They took the time to make sure what was important to me mattered to them More

by chorrid
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Jun 13, 2026 -

Genesis of South Bay responded

Thank you for leasing your new Genesis with us. Ryan is delighted to know we could focus on what mattered most to you and exceed your expectations. We appreciate your feedback and look forward to assisting you again soon.

June 13, 2026

Honestly has an inviting aura. Super chill and composed guy. Treated me with the upmost respect! Props!! More

by lucile.f09k
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 13, 2026 -

Genesis of South Bay responded

It’s great to learn our team created a welcoming environment and treated you with respect during your Genesis G70 service. Your kind words mean a lot to us. We look forward to your next visit.

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