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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
330 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 330 reviews

May 18, 2026

Excellent and no complaints Always attentive, informative, and customer focused. I had a great experience servicing my vehicle at Genesis South Bay. More

by ischaak.fm
Recommend Dealer
Yes
Employees Worked With
Jose
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May 18, 2026 -

Genesis of South Bay responded

It’s great to hear your service visit was excellent and that our team provided attentive assistance and clear communication. Thank you for trusting us with your Genesis, and we look forward to serving you again.

May 18, 2026

Overcharge for services and wasn’t truthful when it came time to the payment so my family and I had to overpay More

by jessiejames19871
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Suh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chatman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hien Dange
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fitzsimmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Genesis of South Bay responded

Jessie, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 18, 2026

Excellent Thank you so much for your kind service, fast repairs, and for lending me a loaner car for free. More

by cshan.59
Recommend Dealer
Yes
Employees Worked With
Yes
Print
May 18, 2026 -

Genesis of South Bay responded

We appreciate you highlighting our fast repairs, attentive service, and the complimentary loaner vehicle for your Genesis Electrified GV70. It’s great to know we helped keep you on the road without disruption. We look forward to assisting you in the future.

May 18, 2026

Very easy and professional service. Made the experience so much easier. The loaner car option is very nice. More

by chriskingsley1214
Recommend Dealer
Yes
Employees Worked With
Barrie ?
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May 18, 2026 -

Genesis of South Bay responded

Thank you for sharing your feedback. We’re glad our service team made everything straightforward and that the loaner option added convenience. We appreciate the opportunity to care for your Genesis and look forward to helping again.

May 17, 2026

Great good,these guys are great ? ? Like I said, these guys were great at their job. Everyone greeted me with smiles the great cup of coffee. We know that the Genesis car is beautiful More

by rlucero57
Recommend Dealer
Yes
Employees Worked With
Cemmls
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May 19, 2026 -

Genesis of South Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 16, 2026

The service and Benson were great Service was efficient and prompt. Car was clean when it was returned which was appreciated. More

by rl.fombyhall
Recommend Dealer
Yes
Employees Worked With
Benson
Print
May 18, 2026 -

Genesis of South Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of South Bay.

May 14, 2026

Extremely helpful and attentive staff, plenty of space in the waiting room. Jose was an amazing Service Advisor and I will be requesting him in the future. More

by MIKEHZN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alguila
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May 14, 2026 -

Genesis of South Bay responded

Thank you for noticing our attentive team and roomy waiting area. We’re glad your Service Advisor helped make the Genesis GV70 service smooth and comfortable. We look forward to assisting you again.

May 13, 2026

Leased a GV80 3 years ago and was very happy with car and dealing with the Dealership at all levels. My recent lease of a '26 GV 70 was handled by a great sales team with Cemal being the lead person providin More

by wcspve
Recommend Dealer
Yes
Employees Worked With
Cemal
Print
May 13, 2026 -

Genesis of South Bay responded

Thank you for choosing Genesis again for your GV80 and now your GV70 lease. We’re pleased our sales team delivered knowledgeable and professional support throughout the process. We look forward to assisting you with any future Genesis needs.

May 12, 2026

Thank you for the detailed explanations that all owed me to fully understand the issues, and for handling the work so promptly. More

by info@bravocollision.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 13, 2026 -

Genesis of South Bay responded

Thank you for mentioning how clearly Donnie explained the issues and how promptly we handled your Genesis G90’s service. We appreciate your trust and look forward to helping you again.

May 12, 2026

Smooth Convenient, fast service, Uber rides round trip Informative Free car wash Free coffee/tea and snacks More

by peacefuljoy111
Recommend Dealer
Yes
Employees Worked With
Benson
Print
May 12, 2026 -

Genesis of South Bay responded

Thank you for the five-star review of your Genesis GV70 service. We’re glad the round-trip Uber rides, efficient service, and complimentary car wash with coffee, tea, and snacks made your visit smooth and informative.

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