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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
330 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 330 reviews

April 26, 2026

My car was picked via valet service. The only contact I had with So. Bay was via text for pick up and drop off. More

by armed
Recommend Dealer
Yes
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Apr 26, 2026 -

Genesis of South Bay responded

Thank you for choosing Genesis of South Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2026

Great service. Donnie and his team are the best! They strive for perfection and a good experience. More

by Mmarshall. gm0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Genesis of South Bay responded

Thank you for trusting us with your Genesis G90. We’re pleased Donnie and his team delivered meticulous care and a seamless service experience. We look forward to supporting you again.

April 24, 2026

5 Everyone was helpful and friendly. If my (new) salesman (Rudolpho) didn't have an answer others would help. Germain made the process easy. He was patient, helpful and professional. One More

by vicki.toler
Recommend Dealer
Yes
Employees Worked With
Germain
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Apr 24, 2026 -

Genesis of South Bay responded

Thank you for highlighting how friendly and patient our team was during your new Genesis purchase. Congratulations on your new vehicle. We look forward to assisting you again.

April 24, 2026

I had an issue with my AC not working properly. Jason received my text and made sure that while the car was being serviced the AC was thoroughly tested. He did find that there was a challenge and k More

by Robert J Thrash III
Recommend Dealer
Yes
Employees Worked With
Jason Lee
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Apr 24, 2026 -

Genesis of South Bay responded

Your feedback brightens our day. We’re delighted our team responded promptly to your message, kept your Genesis while diagnosing the issue, and resolved the AC thoroughly. We appreciate the enthusiastic rating and your trust in our service.

April 24, 2026

I had an issue with my AC not working properly. Jason received my text and made sure that while the car was being serviced the AC was thoroughly tested. He did find that there was a challenge and k More

by Robert J Thrash III
Recommend Dealer
Yes
Employees Worked With
Jason Lee
Print
Apr 24, 2026 -

Genesis of South Bay responded

Thank you for the five-star rating. We’re glad our service team thoroughly tested and resolved the AC issue in your Genesis G80. Your high five endorsement means a lot to us.

April 24, 2026

They do good work, but it's tacky that they have started charging a fee for credit cards at a time when most people don't carry hundreds of dollars in cash. More

by stone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxxxx
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Apr 26, 2026 -

Genesis of South Bay responded

Thanks for sharing your thoughts about your experience with Genesis of South Bay. We appreciate your business and hope to see you again soon!

April 23, 2026

New dealership. New brand. Great efforts to please their customers. Opportunity to smooth out a few edges. Good experience and will buy again. More

by prelude945
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Apr 23, 2026 -

Genesis of South Bay responded

Thank you for sharing your thoughts on your new Genesis experience. We’re glad you had a good visit, and we appreciate your feedback as we refine our processes. We look forward to assisting you again.

April 23, 2026

My encounter was very pleasant. My service agent was very friendly and professional. The time for service completion was acceptable. The waiting area was very accommodating. More

by Lleggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 23, 2026 -

Genesis of South Bay responded

It’s great to hear your visit was pleasant. We’re glad your service agent was friendly and professional and that the service time and waiting area met your needs. We appreciate you bringing in your Genesis and look forward to helping whenever you return.

April 23, 2026

David was great from the moment we walked in to the moment we drove off with our new G70. He explained everything very well and was very knowledgeable about the different models. Extremely happy with m More

by NelsonChap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Apr 23, 2026 -

Genesis of South Bay responded

It’s fantastic to hear our team provided clear explanations and helped you learn about the different Genesis models from the moment you arrived until you drove off. We’re thrilled you’re happy with your new G70. Enjoy the drive and feel free to reach out if you need anything.

April 23, 2026

Attentive, Smooth and seamless process. Got us what we looking for. Answered all our questions More

by Vpatel0127
Recommend Dealer
Yes
Employees Worked With
Hien Dang
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Apr 23, 2026 -

Genesis of South Bay responded

Thank you for sharing your feedback. We’re thrilled to hear our team made the process smooth and answered all your questions. Congratulations on your new Genesis, and please let us know if we can help with anything else.

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