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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
330 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 330 reviews

April 10, 2026

Left hand does not know what right is doing - too many people involved No attention to detail - missed a rebate in signed contract - never charged my credit card - I walked in to pay - made me wait 15 min More

by SM
Recommend Dealer
No
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April 09, 2026

Jason was excellent - hi follow up was timely and courteous . The facility and waiting room top notch . More

by moodyey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Apr 09, 2026 -

Genesis of South Bay responded

Thank you for highlighting our timely, courteous follow up and for letting us know the facility and waiting area met your expectations. We appreciate you trusting us with your Genesis GV70 service and look forward to assisting you again.

April 09, 2026

Everything was very straightforward and simple. Jason explained everything clearly and the whole experience was really efficient and quick. The lounge is very nice and the complimentary drinks and More

by alexmo.d1mo
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 09, 2026 -

Genesis of South Bay responded

It’s wonderful to hear our team made the process straightforward with clear explanations. We’re also glad you enjoyed the lounge and refreshments. We look forward to caring for your Genesis whenever you need us.

April 09, 2026

Genesis cars and dealership are like buying a Porsche without the exorbitant price. Beautiful and elegant yet affordable. Even the service waiting area is extraordinary. The staff offer exceptional ser More

by ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Apr 09, 2026 -

Genesis of South Bay responded

We’re thrilled your service visit for your Genesis GV70 felt like a luxury sports car experience without the high cost. It’s wonderful to know Donnie and our team made your time in our service lounge exceptional. Thank you for recommending us to others.

April 08, 2026

Very friendly knowledgeable people . Im very happy with my pu Dana did help us it was Jamal More

by TORRI156
Recommend Dealer
Yes
Employees Worked With
Dana Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Clayton
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Apr 08, 2026 -

Genesis of South Bay responded

Thank you for highlighting our team’s friendly and knowledgeable service. Congratulations on your new Genesis GV70, and we’re glad Dana could assist you. We appreciate your feedback and look forward to helping you again.

April 07, 2026

Great. Professional and thoughtful. My car has only ever gone to the dealership for buying and servicing. Always very professional and helpful and has my be More

by derekafner
Recommend Dealer
Yes
Employees Worked With
Benson
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Apr 07, 2026 -

Genesis of South Bay responded

Thank you for choosing us for both the purchase and service of your Genesis. We’re glad our team’s professional and thoughtful approach has supported your best interests. We look forward to assisting you with any future needs.

April 07, 2026

Peter and the location manager were extremely welcoming. They remembered me as a previous customer Peter has excellent knowledge of the make/models of Genesis. He is patient and detailed in his responses to More

by jballen789
Recommend Dealer
Yes
Employees Worked With
Peter Elia
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Apr 07, 2026 -

Genesis of South Bay responded

We’re grateful you chose us again for your new Genesis GV60 lease. It’s wonderful to hear our team’s friendly welcome and detailed knowledge of Genesis models stood out. We appreciate your continued support and look forward to your next visit.

April 06, 2026

He was a great salesman and wanted to help He went above to get the car I wanted More

by jenniferhbaer
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Apr 06, 2026 -

Genesis of South Bay responded

What a pleasure to learn Ryan went the extra mile to help you lease your new Genesis GV80. We’re delighted we could assist and that everything went smoothly. Enjoy every moment behind the wheel!

April 06, 2026

I was not walked through the features that my vehicle has My Genesis connect was not connected and is still not connected More

by mybabychad1
Recommend Dealer
No
Employees Worked With
Ryan
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Apr 09, 2026 -

Genesis of South Bay responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 06, 2026

Courteous and professional. This was my second purchase and was very pleased both times. I would definitely go back More

by sdlouis
Recommend Dealer
Yes
Employees Worked With
David Martinez
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Apr 06, 2026 -

Genesis of South Bay responded

It’s wonderful to hear our courtesy and professionalism made your second Genesis G80 lease a positive experience. We appreciate your continued trust and look forward to assisting you again when you’re ready for your next Genesis.

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