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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
330 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 330 reviews

September 25, 2026

Great communication and customer service. Took great care of my car and returned it in a perfect condition. More

by djordje.rakovic
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Sep 25, 2026 -

Genesis of South Bay responded

Hearing that our communication met your needs and that your Genesis GV70 returned in perfect condition means a lot to our service department. Thank you for trusting our team with your service needs.

September 24, 2026

He was very kind Jason was exceptionally professional, friendly, and took the time to clearly explain all the maintenance work needed. More

by erickim825
Recommend Dealer
Yes
Employees Worked With
Jason Lee
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Sep 24, 2026 -

Genesis of South Bay responded

Knowing that our advisor took the time to explain all the maintenance work clearly and made you feel at ease means a lot to our service department. Thank you for trusting us with your Genesis G70 service.

September 23, 2026

Efficient, responsive and easy to deal with. Followed through with the deal, worked late to finish the paperwork. Quick to answer all my questions. More

by rtomchak
Recommend Dealer
Yes
Employees Worked With
Dave Cervantes and Carl Leung
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Sep 23, 2026 -

Genesis of South Bay responded

Knowing the purchase process felt efficient and responsive means a lot to our team. We’re glad we could stay late to complete your new GV70 paperwork and address all your questions.

September 22, 2026

Communicative, quick and professional Helped checked me in ealry for my service appointment. Kept me informed when my car was ready. Received complimentary carwash! More

by nancybouatay
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 22, 2026 -

Genesis of South Bay responded

Clear communication and efficiency are at the heart of our service department. Our team is pleased we could check you in early and keep you informed while your Genesis G70 was in for service. Knowing the complimentary car wash added to your experience means a lot to us.

September 18, 2026

This dealership is very clean and the staff are very helpful and courteous. The work was quick a d efficient. More

by LADYRJW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Genesis of South Bay responded

Your note about our clean facility and courteous, helpful staff shows exactly what we aim to provide. We’re glad the service on your Genesis G80 was quick and efficient.

September 17, 2026

Our 2025 G70 just had its first service by Genesis of South Bay. Benson Chin was (and will always be) our service advisor. He was a pleasure to work with and his Service Dept technicians provided the lev More

by robert@urbanalpha.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benson Chin
Print
Sep 18, 2026 -

Genesis of South Bay responded

Expert care is at the heart of how our service department operates. Knowing you found working with our team a pleasure and that your G70 received the attention it deserves is truly rewarding.

September 17, 2026

The service at South Bay Genesis is always outstanding. My GV70 had a recall. I scheduled the appointment. Genesis sent someone to pick up my vehicle and drop off a loaner at my residence. When my vehicle More

by kabreding
Recommend Dealer
Yes
Employees Worked With
Jason Lee
Print
Sep 17, 2026 -

Genesis of South Bay responded

Our service team is pleased we could arrange the pickup, loaner delivery, and return of your GV70 after its recall. We’re glad your GV70 was returned clean and ready for your day. Knowing you found our service outstanding means a great deal to us.

September 17, 2026

No pressure at all. Very relaxed approach. I found that very refreshing and helped make my decision simpler More

by infinitea8
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Sep 17, 2026 -

Genesis of South Bay responded

Knowing that our no-pressure style helped simplify your decision is rewarding. We’re glad the leasing process for your new Genesis GV70 felt straightforward.

September 16, 2026

Friendly and efficient I never feel like I am being treated as a 'woman', someone to take advantage of; no upselling and they keep copious records so they don't try to repeat services that you've alrea More

by LLJ464
Recommend Dealer
Yes
Employees Worked With
Benson
Print
Sep 16, 2026 -

Genesis of South Bay responded

Hearing you felt respected and that our detailed records helped avoid repeat services means a lot to our service department. Our team is pleased we could provide a loaner vehicle and return your GV80 promptly.

September 13, 2026

The Service is always very good. You are greeted timely, everything is explained well, and the lounge is a lot more relaxing than most. More

by Diane.v.zeoli
Recommend Dealer
Yes
Employees Worked With
Jose (Donny consulted because I had spoken with him about the problem before). Excellent all the way around, as always!!
Print
Sep 13, 2026 -

Genesis of South Bay responded

Clear communication and a comfortable lounge are hallmarks of how our service department operates. Knowing you feel welcomed right away and appreciate our thorough explanations and relaxing lounge means a lot to our team. Thank you for trusting us with the service on your Genesis.

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