Genesis of South Bay

First sales rep was dismissive to my wife and bat taking her seriously which was unfortunate because my wife was also looking to purchase a car. Closing sales person was great (she was the only saving grace her seriously which was unfortunate because my wife was also looking to purchase a car. Closing sales person was great (she was the only saving grace and the reason I decided to buy). We are actually on way to buy a GV70 from another dealership that even though South Bay had it in stock. Additionally, I still don't have my second key even after 6-7 days of them looking for it. I am now being told I need to take time out of my busy schedule to drive 3 hours round trip to come in to come in and have the service program me another one. More

Peter was able to locate the car we wanted at another dealership. He got us the car the next day. He explained everything to us as to how the car worked. JC Chatman in finance did a great job with our pa dealership. He got us the car the next day. He explained everything to us as to how the car worked. JC Chatman in finance did a great job with our paperwork More

They always listen and address the issue at hand, no matter what the issue is. matter what the issue is. More

Everything was handled over the phone and went well. My husband did all of that. I’m recovering from breast cancer surgery and they drove the car to me and brought me the papers to sign since I was in b My husband did all of that. I’m recovering from breast cancer surgery and they drove the car to me and brought me the papers to sign since I was in bed and that was beyond helpful. I looked at cars before my surgery and always wanted a genesis but didn't think we could make it happen and we no longer have a local dealer so I was ready to get a Hyundai palisade. Luckily for me my husband knew I really wanted a Genesis and went online to find the best deal and he got it with this dealership. I have nothing but great things to say about their dealership and service in getting me this new car. I would highly recommend them to anyone looking at Genesis. More

This was our second time leasing from Genesis of South Bay. We had an excellent experience. Dealing with Peter, the floor manager, made our experience easy. Peter was able to locate the vehicle we wanted Bay. We had an excellent experience. Dealing with Peter, the floor manager, made our experience easy. Peter was able to locate the vehicle we wanted at another dealership. He was able to get us the car the next day. We arrived at the dealership and the car was beautiful. JC in the finance department had all our paperwork prepared and we were in and out quickly. Peter went over every aspect of the car and made sure we did not have any questions before leaving. We would highly recommend Genesis of SB. BTW, their pick up and drop off valet service from their service department is a game changer. More

Took my vehicle in they damaged my fuel injectors and I had to come out of pocket to get them fixed. From another dealership I don't think that's right I had to come out of pocket to get them fixed. From another dealership I don't think that's right More

It was a great experience. David did a great job finding the best pricing option and was flexible throughout the negotiation process. David did a great job finding the best pricing option and was flexible throughout the negotiation process. More

It was great. They had Alex deliver the card to my house and said everything up with me. They had Alex deliver the card to my house and said everything up with me. More

It was great. They had Alex deliver the card to my house and said everything up with me. They had Alex deliver the card to my house and said everything up with me. More

It was great. They had Alex deliver the card to my house and said everything up with me. They had Alex deliver the card to my house and said everything up with me. More