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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
203 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 203 reviews

August 01, 2025

Almost Perfection Must Try Harder I am waiting to see how you take care of me & my2025 Genesis GV80 More

by WJJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger & Saif Al Moumen
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Aug 02, 2025 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Aug 02, 2025 -

WJJ responded

Thanks

Aug 02, 2025 -

WJJ responded

I will be waiting to see

July 31, 2025

Had a great experience at Genesis of Southwest Houston! Sergio was knowledgeable, patient, and made the whole process smooth from start to finish. No pressure, just honest help and great customer service. More

by jparham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez, Brandon Trujillo
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Aug 02, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sergio here at Genesis of Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2025

Christina was great. Enjoyed the whole process. The cat is first class and sold itself. More

by Drgladden7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christie Sanchez-Leal
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Jul 29, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind words! We are so glad you had a wonderful experience with Christina and that our cat exceeded your expectations. We always strive to provide top-notch service and quality products. It was a pleasure doing business with you!

July 28, 2025

I brought my car in for 30k mileage service. I was greeted right away upon my arrival. Danny informed me of the warranty. The mechanic address all the issues that I pointed out. I'm happy wi More

by Jnguyen236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rioas/ Jose
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Jul 29, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

The service is always impeccable at this dealership. The employees are helpful and proactive and they take care of whatever issue we have efficiently. More

by Jen H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and two Ladies at the service desk were fantastic
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Jul 16, 2025 -

Genesis of Southwest Houston responded

Hello Jen, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2025

Danyul was the most responsive service rep and went above and beyond to help me. He made sure all my issues were addressed and got my car back sooner than promised. More

by biddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul Rios
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Jul 16, 2025 -

Genesis of Southwest Houston responded

Hello Biddie, thank you for your kind review; we are happy to pass along your comments to Danyul here at Genesis of Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2025

I always have great customer service. Travipn is always polite and always greets me upon arrival. More

by REVAROUCHONHARRISROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travion
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Jul 14, 2025 -

Genesis of Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 09, 2025

Friendly, quick and professional service! The atmosphere is great, well-taken care of, clean and pleasant. More

by Estefania Teixeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
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Jul 11, 2025 -

Genesis of Southwest Houston responded

Hi Estefania, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

July 06, 2025

My service rep. Danyul gets a 20. He was awesome. I would highly recommend Genesis of Southwest Houston. More

by Katih007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul
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Jul 07, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Excellent customer service, great GM and sales person, Sergio. No pressure sales tactics, great deal on new GV70 and on my trade in. We were in and out of there the fastest I have ever experienced. I c More

by Donna.stephan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Justin and the finance manager
Report | Print
Jun 28, 2025 -

Genesis of Southwest Houston responded

Hi Donna, we are very happy to have provided you with such a positive experience!Please don't hesitate to reach out if there's anything additional we can do for you.

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