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Genesis of Southwest Houston

Houston, TX

4.7
243 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 243 reviews

November 06, 2025

Great courteous service. No waiting for appointment. All staff very friendly and helpful. Repairs performed in timely manner. Highly recommend. More

by wlodekd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Nov 06, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Thanks again for the recommendation, and have an amazing day!

November 05, 2025

Everyone we dealt with was wonderful There were no pressure tactics Freddie was very knowledgeable about the car Best experience buying a car I have ever had More

by glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
Nov 06, 2025 -

Genesis of Southwest Houston responded

Hi Glenn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Jose Garza was very attentive and prompt. Waiting room very comfortable and relaxing During my wait. More

by sheltonabrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Nov 05, 2025 -

Genesis of Southwest Houston responded

Hi, thanks for your praise and kind comments about Jose. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2025

Great service Calvin Tran great salesman very knowledgeable. Gave us a ride through the bake lot to find the car that fit our needs and then the dealer went to work and gave us a great deal. More

by hirsh1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Tran
Nov 05, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass your comments to Calvin here at Genesis of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2025

We had the easiest and most enjoyable car-buying experience ever with Christie Sanchez-Leal at Group 1 Genesis of SW Houston. I highly recommend visiting Group 1 Genesis of SW Houston for your next More

by Cindi M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie Sanchez-Leal, Justin McGaughey,
Oct 30, 2025 -

Genesis of Southwest Houston responded

Hello Cindi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2025

My service advisor Jose Garza was amazing, truly on point. He was very helpful and extremely knowledgeable. It's customer service like this that matter most to me as a consumer. Would definitely come b More

by Mr.president1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Oct 28, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Danyul took very good care of my car during its recent service. He was also very attentive to the issues that I had addressed prior to service. Overall, a very good experience. More

by BillH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul Rios
Oct 30, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

My first visit was very impressive, from the minute I drove in . My advisor was there ready to assist . He immediately offered me coffee and snack then he began to her my concerns with my vehicle More

by consuela.mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 27, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. If you have any further questions, please don't hesitate to reach out!

October 20, 2025

Great services from this group and southwest Genesis! They were able to provide me everything I needed! More

by agbolii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
Oct 23, 2025 -

Genesis of Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 19, 2025

Love my Genesis. So far I've had no problems at all (almost 3 years). Very professional and friendly when they sold it to me and excellent service when I come in for More

by arden.morley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Solano
Oct 21, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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