Genesis of Southwest Houston

I had an excellent experience with this dealership via Felicia Brooks, my salesperson. Felicia was knowledgeable, patient, personable and honest. I have not purchased a vehicle in years. She actually made Felicia Brooks, my salesperson. Felicia was knowledgeable, patient, personable and honest. I have not purchased a vehicle in years. She actually made the experience pleasant and non intimidating. More

Excellent customer service very efficient, clean, reliable, great communication about your vehicle. Overall satisfactory 10 stars reliable, great communication about your vehicle. Overall satisfactory 10 stars More

I worked with Felicia and she was amazing! We were able to do everything over the phone being that I was out of town. She made the process so easy and very straightforward. No unnecessary back We were able to do everything over the phone being that I was out of town. She made the process so easy and very straightforward. No unnecessary back-and-forth. And she was able to work with me to get a great deal! The virtual process was super easy. Definitely would recommend the dealership. More

Excellent work by the whole team. Danyul, Marcelo and Pravin. From check in to check out. Danyul, Marcelo and Pravin. From check in to check out. More

My appointment was for 7 am and I was helped at 7 am. Roger was prompt. He sid a wonderful job taking care of my car & he kept me informed while I waited for my xar. Roger was prompt. He sid a wonderful job taking care of my car & he kept me informed while I waited for my xar. More

Nice and clean. The staff was exceptionally courteous, understanding, knowledgeable, and helpful. Especially, my girl Felicia. The staff was exceptionally courteous, understanding, knowledgeable, and helpful. Especially, my girl Felicia. More

The 60k service for my GV80 was taken care by the advisor M Zain Arif and was an excellent experience! M Zain Arif and was an excellent experience! More

Muhammad who is in service is excellent as is Sergio, our salesman. Both are professional and incredibly knowledgeable and helpful. The only issue I have with the dealership is their process for getting a lo salesman. Both are professional and incredibly knowledgeable and helpful. The only issue I have with the dealership is their process for getting a loaner car. On Friday, it took over an hour to get a loaner car. It would seem that this process could be much faster. More

I am impressed with the professionals at the dealership. I am satisfied with my purchase if GV70. It's great. I am satisfied with my purchase if GV70. It's great. More