Genesis of Southwest Houston

regular deals hip for all my services last few years, latest experience has definitely been a step down in terms of effective communication, attention to detail (low washer fluid) and more aggressive up latest experience has definitely been a step down in terms of effective communication, attention to detail (low washer fluid) and more aggressive up selling on services. I'm considering going to another dealership further away from my residence to get the old genesis service I used to get More

They are so cool and reliable and attended to your need by answering your questions. by answering your questions. More

Genesis of Southwest Houston never fails to let me down. I schedule my maintenance and service at this location faithfully. They always do an amazing job here and I appreciate them so much. The person who m I schedule my maintenance and service at this location faithfully. They always do an amazing job here and I appreciate them so much. The person who made my experience exceptional and exceeded my expectations was Mr. Roger Solano. This gentleman is phenomenal with his customer service and makes sure you’re taken care of at all times. I was satisfied with everything he completed with me at the service department. He listened to every single request that I had and made sure I was taken care of. Shout out to Mr. Roger Solano! Thank you! More

This dealership is phenomenal. Great personnel and great service. Service representative Zaine was so professional Great personnel and great service. Service representative Zaine was so professional More

Laura always does a great job in servicing my G90. Very attentive and always keeps me posted on the status of the service. She’s also very easy to reach which you can’t always say about service advi Very attentive and always keeps me posted on the status of the service. She’s also very easy to reach which you can’t always say about service advisors. Overall, it’s a very good experience. More

Professional staff, clean calm atmosphere, and work completed in a timely manner. My agent helped me save money and ensured that the work was done to my satisfaction my car was returned to me, washed completed in a timely manner. My agent helped me save money and ensured that the work was done to my satisfaction my car was returned to me, washed and vacuumed I will be back. More

Danyul is a very knowledgeable, patient and thorough service representative. He kept me in the loop the entire time. The facility was clean and had an impressive design. I would return for my next sched service representative. He kept me in the loop the entire time. The facility was clean and had an impressive design. I would return for my next scheduled service for sure. More

Danny assisted me with my service. He listened and addressed all of my concerns. Great service as always. He listened and addressed all of my concerns. Great service as always. More

Great service! Very impressed. Mohammad Azir was fantastic! Would definitely recommend him. Took care of me. Very impressed. Mohammad Azir was fantastic! Would definitely recommend him. Took care of me. More

Genesis of southwest Houston is an amazing team on the wheels! From the entrance to the end of the service they make you feel like part of the proces, Daniyul Rios, thank you so much for helping me with t wheels! From the entrance to the end of the service they make you feel like part of the proces, Daniyul Rios, thank you so much for helping me with the valet service, considering my condition(foot fracture), in such a nice, professional manner! I was so impress with all the details about my car service you communicated with me! Thank you so much for an excelent service! More