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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
62 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 62 reviews

April 02, 2024

Friendly helpful and Farron Geiger did a good job working on getting my car this is the second car I bought there More

by richard.andrassy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Farron Geiger
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Apr 05, 2024 -

Genesis of Southwest Houston responded

We're glad to hear that Farron and our team were able to provide you with a positive experience! Thank you for choosing us for the second time. We appreciate your continued support and look forward to serving you in the future!

Helpful
March 21, 2024

Salesman was really helpful and friendly. He was very accommodating and knowledgeable. I would highly recommend More

by Hey hey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Rogers
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Mar 22, 2024 -

Genesis of Southwest Houston responded

Salesman was really helpful and friendly. He was very accommodating and knowledgeable. I would highly recommend

Helpful
March 13, 2024

Everything was perfect I couldn't ask for a better experience. They took very good care of me. More

by mrnappy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Mar 15, 2024 -

Genesis of Southwest Houston responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 07, 2024

I was very pleased with my customer tep, Skylar. She was very professional and thorough. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Mar 13, 2024 -

Genesis of Southwest Houston responded

We're delighted to hear about your positive experience with Skylar! Thank you for sharing your feedback, and we appreciate your kind words about her professionalism and thoroughness. Safe travels!

Helpful
March 02, 2024

Great service the salesperson Mr. Iloye was great and smooth process. Thank to the team More

by kayesmith692692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ILoye Braide
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Mar 13, 2024 -

Genesis of Southwest Houston responded

We're thrilled to hear that you had a great service experience and that Mr. Iloye made the process smooth for you. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to the team. Thank you for choosing us, and we look forward to providing you with the same level of excellence in the future. Safe and happy driving!

Helpful
February 21, 2024

The experience of purchasing the vehicle was pleasant. The salesman was great. The vehicle delivered exceeded my expectation. More

by ericliu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif
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Helpful 1
February 20, 2024

Great experience - made an appt with Trey, came in, got to see and test drive the car I was interested in, sat down, worked out a deal on the price and my trade, ten hashed out the Lease financing deals an More

by ctgray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (Trey) Rodgers
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Feb 24, 2024 -

Genesis of Southwest Houston responded

Thank you for sharing your great experience! It's fantastic to hear that your appointment with Trey led to a smooth process where you could see, test drive, and finalize the deal on the car you were interested in. It's great that the entire process, including working out the price and trade, as well as lease financing, was efficient and had you leaving with the car in about 3 hours. We appreciate your understanding about any technical difficulties. Thank you for choosing us!

Helpful 1
February 08, 2024

Tks Advisor Skyla for helping me, have Lyft to take me home and bring me back when my car is ready! Nice work! More

by Paul Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Skyla
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Feb 10, 2024 -

Genesis of Southwest Houston responded

You're welcome! It's great to hear that Advisor Skyla provided you with excellent assistance, including arranging Lyft transportation for you. Safe travels!

Helpful
January 24, 2024

The staff at Southwest Genesis Servuce Dept. is amazing and attentive. I am always treated as if I am the only customer. It is easy to make appointments for service and car is always ready in More

by lwags1950
Recommend Dealer
Yes
Employees Worked With
Eric Mil
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Jan 25, 2024 -

Genesis of Southwest Houston responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful 1
January 04, 2024

Courteous and outstanding service! I am into my 6th Genesis now, all from Genesis of Southwest Houston. More

by RRay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Moreno, Jacob Guadian, Omar
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Jan 05, 2024 -

Genesis of Southwest Houston responded

Six Genesis cars from Sterling McCall Genesis—that's impressive loyalty! Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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