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Genesis of Southwest Houston

Houston, TX

4.7
235 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 235 reviews

September 08, 2025

The service I received today was outstanding. All services were explained thoroughly and my service representative (Jose) was very helpful. More

by Cflick11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 11, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 03, 2025

Jose was a great service advisor who was attentive, responsive and explicit with the cost associated with my vehicle's maintenance and repairs. Thanks! More

by a.singapore96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 07, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

La atención del advisor fue excepcional, mostró conocimientos y mi experiencia de atención al cliente superó mis expectativas, More

by armando.viasus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Solano
Sep 01, 2025 -

Genesis of Southwest Houston responded

Hola Armando, gracias por tu amable reseña. Nos complace compartir tus comentarios con el equipo de Genesis of Southwest Houston. No dudes en contactarnos si hay algo más que podamos hacer por ti.

August 28, 2025

The dealership employees were helpful and appear to be genuine. The new building is nice and comfortable. I spent the afternoon there and was able to complete some work. More

by Rodneyehowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Solano
Aug 30, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

August 19, 2025

I went in for an oil change and found that there were two software updates needing to be installed. These took quite a bit of time but Daniel kept me informed and was very mindful of my time. I was treated More

by tmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 20, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Daniel here at Genesis of Southwest Houston! Thank you, and have a fantastic day!

August 19, 2025

Roger was very personable. Greeted me shortly after I drove up. Suggested I go inside while he finished the pics because it was very hot outside. Answered all my questions. Wor More

by sjo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 20, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Roger here at Genesis of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Everything went exactly as planned. What an incredible facility and the staff is even better! More

by mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul
Aug 22, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2025

The dealership was very clean and the customer service was wonderful and make sure you are taking care More

by lytoniamaryland50
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 19, 2025 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Jose assisted me & did a fabulous job giving updates on vehicles helping the process flow smoothly More

by Ron S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Aug 12, 2025 -

Genesis of Southwest Houston responded

Hi Ron, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Great and fast service, as able to get an oil change done quick along with a free hand car wash. More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 13, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!