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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
4.7
272 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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Showing 272 reviews

December 21, 2025

Great job Jose was great the experience was excellent service was fast and quality 5 More

by mrshines46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 23, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found Jose to be so supportive during your experience here at Genesis of Southwest Houston. We do hope we can be of assistance in the future. Take care!

December 19, 2025

Very Courteous, very informative, attention to detail, met my needs, I would recommend this dealership to others. More

by montezhopkins1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Solano
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Dec 21, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 18, 2025

Always a great experience at Genesis of Southwest Houston, Roger is the guy! always takes care of his clients in the most positive way. More

by Sanif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Dec 21, 2025 -

Genesis of Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 17, 2025

I can honestly say I had a great experience start to finish however it was because of the pre-owned manager Crystal. Service had a few hurdles but she was in service every 15 -30 until the problem was r More

by watkinsholdingsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
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Dec 17, 2025 -

watkinsholdingsinc responded

I can honestly say I had a great experience start to finish however it was because of the pre-owned manager Crystal. Service had a few hurdles, but she was in service every 15 -30 until the problem was resolved and got me a loaner in addition to detailing my vehicle... This young lady represents the company of Group 1 Automotive well!!

December 15, 2025

the dealership is very accommodating and vehicle was inspected and serviced quickly. Fantastic account manager More

by tylerterwelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danuyl
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Dec 17, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 13, 2025

Everyone is helpful and efficient. The facilities are very nice. Loved my salesperson, Christy, and the manager. More

by Nwhargrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Sanchez
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Dec 17, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 11, 2025

Trevon and the entire service team took great care with my car and me on Saturday. I worked on the Wifi while they did their magic. I love the new digs with all the amenities More

by frances.davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon Bryant
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Dec 17, 2025 -

Genesis of Southwest Houston responded

Hi Frances, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Thank you, and have a fantastic day!

December 04, 2025

Saheer was great and patient . Quick and easy deal, was out within an hour ! saheer got me rolling !!! More

by Kass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saheer
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Dec 05, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2025

Excellent customer service! Most competitive new car price in Houston area. Very honest, efficient, and straightforward dealer. Sergio is the best dealer representative I have d More

by New Car Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
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Dec 05, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

Great courteous service. No waiting for appointment. All staff very friendly and helpful. Repairs performed in timely manner. Highly recommend. More

by wlodekd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Report | Print
Nov 06, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Thanks again for the recommendation, and have an amazing day!

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