
Genesis of Southwest Houston
Houston, TX
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Jose was a great service advisor who was attentive, responsive and explicit with the cost associated with my vehicle's maintenance and repairs. Thanks! responsive and explicit with the cost associated with my vehicle's maintenance and repairs. Thanks! More
The dealership employees were helpful and appear to be genuine. The new building is nice and comfortable. I spent the afternoon there and was able to complete some work. genuine. The new building is nice and comfortable. I spent the afternoon there and was able to complete some work. More
I went in for an oil change and found that there were two software updates needing to be installed. These took quite a bit of time but Daniel kept me informed and was very mindful of my time. I was treated software updates needing to be installed. These took quite a bit of time but Daniel kept me informed and was very mindful of my time. I was treated very well. More
Roger was very personable. Greeted me shortly after I drove up. Suggested I go inside while he finished the pics because it was very hot outside. Answered all my questions. Wor Greeted me shortly after I drove up. Suggested I go inside while he finished the pics because it was very hot outside. Answered all my questions. Work was completed very promptly (30 minutes before I expected). Definitely an excellent customer service experience. More