Genesis of Southwest Houston
Houston, TX
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My appointment was for 7 am and I was helped at 7 am. Roger was prompt. He sid a wonderful job taking care of my car & he kept me informed while I waited for my xar. Roger was prompt. He sid a wonderful job taking care of my car & he kept me informed while I waited for my xar. More
Muhammad who is in service is excellent as is Sergio, our salesman. Both are professional and incredibly knowledgeable and helpful. The only issue I have with the dealership is their process for getting a lo salesman. Both are professional and incredibly knowledgeable and helpful. The only issue I have with the dealership is their process for getting a loaner car. On Friday, it took over an hour to get a loaner car. It would seem that this process could be much faster. More
Zero pressure to look and to purchase my vehicle, we went looking for a color in mind. Ended up with with a metallic silver. Not what we were looking at. But this color blew us away. looking for a color in mind. Ended up with with a metallic silver. Not what we were looking at. But this color blew us away. More
Jacy went "above and beyond" to get my air conditioner working again during the extreme heat we are experiencing. She also kept me well informed of the progress as the repair progressed, even responding working again during the extreme heat we are experiencing. She also kept me well informed of the progress as the repair progressed, even responding to one of my texts late at night. I have nothing but accolades for her and the service department staff at Genesis of Southwest Houston! More
