
Genesis of Southwest Houston
Houston, TX
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If you only read the first line GO VISIT STEPH! ! Amazing Sales Rep he will take care of you! My experience from start to finish was fantastic at Genesis of Southwest Houston. Steph was awesome! ! Amazing Sales Rep he will take care of you! My experience from start to finish was fantastic at Genesis of Southwest Houston. Steph was awesome! he was patient, knowledgeable and very helpful with any questions I had about the GV80, the lease and how service would work if I moved forward with the deal. After finalizing the car with him he was very nice and gave my family a first class experience when picking up our brand new car! The dealership in general is first class, Justin the GM came out and personally said thank you and introduced himself to me and my family. That was very much appreciated! Brandon from finance was also great! not pushy at all, listed the options and gave me the pros on each and let me decide how to move forward. It was so fast with finance we were done in less than 30 mins. The whole process was in and out with zero wait time from Sales to finance to final sale! 100% would recommend this location to anyone that reads this! Top notch from top to bottom! Thanks again Steph and team y'all were awesome!! More
Daniel Rios is an excellent and professional service advisor. He delivers beyond the customers expectations. He has a passion for his work and it shows! advisor. He delivers beyond the customers expectations. He has a passion for his work and it shows! More
Had a great experience at Genesis of Southwest Houston! Sergio was knowledgeable, patient, and made the whole process smooth from start to finish. No pressure, just honest help and great customer service. Sergio was knowledgeable, patient, and made the whole process smooth from start to finish. No pressure, just honest help and great customer service. I love my new car and highly recommend checking them out if you’re in the market! More
I brought my car in for 30k mileage service. I was greeted right away upon my arrival. Danny informed me of the warranty. The mechanic address all the issues that I pointed out. I'm happy wi I was greeted right away upon my arrival. Danny informed me of the warranty. The mechanic address all the issues that I pointed out. I'm happy with the service. More
The service is always impeccable at this dealership. The employees are helpful and proactive and they take care of whatever issue we have efficiently. The employees are helpful and proactive and they take care of whatever issue we have efficiently. More
Danyul was the most responsive service rep and went above and beyond to help me. He made sure all my issues were addressed and got my car back sooner than promised. and beyond to help me. He made sure all my issues were addressed and got my car back sooner than promised. More