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Genesis of West Palm Beach
West Palm Beach, FL
6 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
If you're ready to see what our staff can do for your needs, we invite you to contact us to learn more about our dealership and the Genesis brand. Likewise, you can visit our showroom to learn how Genesis is redefining luxury automotive as a distinctly human pursuit.
Long after you've re-discovered your world through the Genesis lens, our onsite service center is at your disposal to ensure that your driving experience never diminishes. Our expertly trained team of Genesis service technicians cater to the routine maintenance and unique repair needs of your specific vehicle, with the aim of protecting the long-term health your investment and keeping your car running with all its performance potential well intact.
The world of luxury automotive is crowded with aging stars. While many drivers are content to embrace the antiquity of innovations past, there are drivers among us who want to stretch their imaginations further; those who yearn to not just reach into tomorrow, but to grab it by their hands and command every detail of tomorrow's driving experience. This is the conscious evolution that drivers embrace more and more each day with the understanding that luxury is not a concept held prisoner by the pages of a magazine, the pixels of a photograph, or a frames of a video, but rather one that benefits the overall quality of your life on the road. It's the guiding principle behind Genesis of West Palm Beach, and the core of each model in our lineup.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 6 reviews
February 29, 2024
On Feb. 26, 2024 I spoke to Zacari of the BDC inquiring about an preowned 2021 Hyundai Sonata SEL and was told the vehicle was a nice vehicle and was in stoc 26, 2024 I spoke to Zacari of the BDC inquiring about an preowned 2021 Hyundai Sonata SEL and was told the vehicle was a nice vehicle and was in stock. The next morning, I called and again spoke to Zacari about the Sonata, I informed him I was coming to view the vehicle, and he told me it would be ready when I got to the dealership. On my way to the dealership, I received a call from Colin, I told him I was coming to the dealership to view the Hyundai Sonata, and he told me when I get to the dealership to ask for him. The dealership is a half hour (40mile) drive from my home. Upon my arrival I went into the dealership and asked for Colin, he approached me, introduced himself, and we went over to his desk. He asked me again what vehicle I was interested in, I again told him it was the 2021 Hyundai Sonata SEL that was on the dealers site. He pulled it up on his screen and asked if that was the one, I said "yes". He then said let me go and bring it around for a test drive. Approximately 5 minutes later, he came back informing me that the vehicle had been sent to auction, due to all the scratches/dents on the vehicle. I told him the photos online showed no scratches/dents and that there was nothing in the description about any scratched/dents. He then tried to get me to view another vehicle with 10,000+ miles more. I said no and walked out of the dealership. On the morning of the 28th I received an call from someone that claimed they were the manager and asked me about my extremely short visit to the dealership. I told him how things went and he said he would look into it and get back to me. As of the writing of this review I've heard nothing from him. I did tell him, the whole situation in my opinion was a "bait and switch" routine. I could have saved gas, mileage if one of the two (Zacari, or Colin informed me prior to my arrival that the vehicle had been sent off to auction). More
by Dissatisfied
Employees Worked With
Zacari, Colin
Helpful January 02, 2024
Sitting in the Dealership now, amazed that the dealership doesn’t want to follow its own contract as I try to buy out my Genesis lease. The dealer wants to add $899 to purchase out my lease where the contrac doesn’t want to follow its own contract as I try to buy out my Genesis lease. The dealer wants to add $899 to purchase out my lease where the contract specifically says no additional dealer fee at the lease end. Wasted an hour or better arguing with the Manager, Bobby Z, until he finally agreed that I was correct. Leaving me with a bad taste More
by Mark
Employees Worked With
Bobby Z
December 13, 2023
All I heard from them are lies. Promised to save a car in transit for me took mu license insurance and cc to hold. Never charged card but kept telling me it was mine and don’t worry Promised to save a car in transit for me took mu license insurance and cc to hold. Never charged card but kept telling me it was mine and don’t worry. Next thing I was told someone else took the car. Lies,lies,lies. Would not purchase from them. More
by TAG
Employees Worked With
Rather not say
October 02, 2021
Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and fea dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously. More
by TomJ.BoyntonBeach
Employees Worked With
Tony Wilson
May 27, 2021
Today I purchased a beautiful new Genesis GV80 from Napleton's Genesis of West Palm Beach. Chris Lawson (Sales Manager), found me the exact GV80 I wanted, and patiently and kindly negotiated a great d Napleton's Genesis of West Palm Beach. Chris Lawson (Sales Manager), found me the exact GV80 I wanted, and patiently and kindly negotiated a great deal. Chris’s commitment to customer service was extraordinary and all my various needs/requests were met by Chris and the wonderful Team at Napleton's. Chris went the extra mile (even on his day off) to ensure I was 100% comfortable and had everything I needed to leave happy before I drove away. I would highly recommend buying a car from Chris. Leo Hanuka (Director of Finance) is a top-notch finance person. Smart, diligent, hard working, understanding, and very fair. He made the financing/signing portion of the day a true pleasure, and I felt fortunate to work with him. I am new to Florida and Leo also told me everything I needed to know about registration, title, licensing, which was very helpful. He even told me about an amazing place to get lunch nearby! Troy helped me out today too, by patiently taking me on a very lengthy test- drive. He answered all my questions and was extremely knowledgeable and passionate about Genesis, automobiles and the industry at large. Troy really wanted to make sure that I was able to test out all the features. I truly felt like I was able to take my time during the test-drive and get comfortable in preparation for purchase. This was a truly great car buying experience and the GV80 is amazing. I am a very happy customer and will be for years to come. More
by jason.jjm7
Employees Worked With
Chris Lawson, Leo Hanuka, Troy
April 16, 2021
My wife and I came to Napletons just look at the new Hyundai Tucson. Salesman Dominique Dumont, Who helped us so greatly to know all the options that the Tucson had, and how safe it was. He was so know Hyundai Tucson. Salesman Dominique Dumont, Who helped us so greatly to know all the options that the Tucson had, and how safe it was. He was so knowledgeable, courteous polite and helpful That we ended up buying a new 2022 to Tucson.I highly recommend this dealership, and salesman. More
by jonlpino
Employees Worked With
Dominique Dupmont- Leo Hanuka
