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Gengras Ford

Plainville, CT

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406 Reviews

225 New Britain Ave

Plainville, CT

06062

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406 Reviews of Gengras Ford

November 14, 2018

E450 RV 20,000 mile server Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on wh More

by Knoddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Nov 19, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 14, 2018

Quality timely service Ryan took charge got the car repaired and returned in a timely fashion. Even more impressive was his phone call updating me on the progress when thing More

by bill47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 19, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 13, 2018

Great Service Experience! Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem More

by MKZGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lagana
Nov 19, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 12, 2018

Overall great experience My salesperson, Steve was friendly, knowledgeable about the Ford brand and easy to deal with. The best part of all was being able to drive my new car More

by Sandybach4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve MacAskill
Nov 19, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Steve know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 12, 2018

Great Quick Service! Great Quick Service. I appreciated an approximate time of completion to help with planning the day!! Kids loved the holy chocolate provided in the lob More

by Noneya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 12, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 11, 2018

Seamless Great service and the process was very simple. Had my car ready to to go and it looked like brand new. Fran the sales lady was easy to work with and h More

by Prides21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran. , John Lloyd
Nov 12, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 09, 2018

Always a great experience. Eric and Mike at the quick lane have your back. Always friendly and ready to exceed your expectations. I am so happy I have these guys on my side. More

by Markdattilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Nov 12, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 07, 2018

New vehicle experienc I cannot say enough about John Lloyd, my salesman. This is the third vehicle that we have bought from John within the last 4 years and as usual my exp More

by larryct62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Nov 12, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let John know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 06, 2018

Service is great... always... let's hope it does not change Got oil change, alignment and new tires. Service is always excellent. As fast as possible given what I needed. Mike is always helpful. Prices are More

by camper832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Quicklane
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 06, 2018

Simply the BEST Don't waste time going anywhere else. They are the best! Fair, honest, helpful and courteous . . . and made car buying an absolute pleasure! Great tea More

by kfaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Macaskill, Jeff Tufano and Tom Moran
Nov 06, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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