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Gengras Ford

Plainville, CT

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406 Reviews

225 New Britain Ave

Plainville, CT

06062

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406 Reviews of Gengras Ford

October 23, 2018

2008 Ranger Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter H.
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 23, 2018

Honest,quick service always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after servi More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
quick service manager.and service tech.
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 21, 2018

Excellent service department The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmo More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dionne, Helder Batista.
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 21, 2018

Great Customer Service The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient wit More

by Terri Armstrong Schaffrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karzian and Victor Baber
Oct 24, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 15, 2018

Good Service ,Good place Good place and very nice sales people . Very helpful in getting paperwork and numbers together to go thru with customers and understanding and they li More

by Krmi19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicktor B and Steve Leszko, John Lloyd
Oct 24, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 11, 2018

Sleazy ripoff artists I do not recommend buying a car from these people. In my opinion they operate just like the classic, sleazy car salesmen that we've all come to hate. More

by RJ
Customer Service
Recommend Dealer
No
Employees Worked With
Cruz and Baber
Oct 15, 2018 -

Gengras Ford responded

We are very sorry you had a negative experience with us at Crowley Ford Lincoln. We are focused on customer satisfaction, and would like to get in touch with you directly so that we can remedy any concerns you have about your visit. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 11, 2018

My OilChange Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. More

by smurfmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 15, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 10, 2018

Friendly and efficient Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we More

by bluecavelion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Oct 15, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 10, 2018

Nice experience. We walked in to look at a used truck. This truck was in great shape. The salesman said take your time to look it over. We looked at everything. Th More

by Irv9237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JV an Victor
Oct 15, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 04, 2018

Treats customers like idiots I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman ha More

by Chrisg83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Oct 08, 2018 -

Gengras Ford responded

We are very sorry you had a negative experience with us at Crowley Ford Lincoln. We are focused on customer satisfaction, and would like to get in touch with you directly so that we can remedy any concerns you have about your visit. Please let us know how we can contact you directly to gather the details of your issue and make you a satisfied customer! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

Oct 08, 2018 -

Chrisg83 responded

I was told I would be contacted several times and no one has called me. 860 484 9870

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