Gengras Ford
Plainville, CT
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406 Reviews of Gengras Ford
Service department Eric and Brian in Plainville service where very helpful when my battery died in my 2017 MKC. Thank you for your fast polite service, and for Jonhs Eric and Brian in Plainville service where very helpful when my battery died in my 2017 MKC. Thank you for your fast polite service, and for Jonhs help in finding a new Navigator for my husband. More
My F150 Worked with Fran Sanford. She found me the vehicle I wanted. She was extremely professional and patient. Victor was equally professional and patient. Worked with Fran Sanford. She found me the vehicle I wanted. She was extremely professional and patient. Victor was equally professional and patient. They were responsive and answered all questions. More
Routine maintenance The routine maintenance went as expected. Unfortunately my phone kept getting disconnected from the Bluetooth system in the car. The fix took longer The routine maintenance went as expected. Unfortunately my phone kept getting disconnected from the Bluetooth system in the car. The fix took longer than I expected leaving me without a car overnight and costing me over 150.00 dollars. More
Tires rotated Brought my car in for an oil change and tire rotation to the quik lube paperwork I received said tire pressure was at 35 - half hour after I left I re Brought my car in for an oil change and tire rotation to the quik lube paperwork I received said tire pressure was at 35 - half hour after I left I received a message that my tire pressure was low I had to stop an check my tire pressure in the pouring rain all 4 tires were between 28 - 30 and needed to put air in my tires. this is not the first time I have left the dealership not work on my car not done correctly. More
Long time customer! Been going to Crowley for 20 years on my sixth vehicle would never go anywhere else they take care of you and your vehicle until you’re happy and sat Been going to Crowley for 20 years on my sixth vehicle would never go anywhere else they take care of you and your vehicle until you’re happy and satisfied just like your family. Laura Morelli More
A/C stopped working on a very hot day. I drove in right after work and you took me in right away with no appointment. We found the problem and told me what to do about it. I need to replace I drove in right after work and you took me in right away with no appointment. We found the problem and told me what to do about it. I need to replace a part under warranty. Could ask for more, job well done. More
Awesome Experience We purchased a great vehicle with the assistance and hard work of John and Fran. They found what we wanted and the experience couldn't have been smo We purchased a great vehicle with the assistance and hard work of John and Fran. They found what we wanted and the experience couldn't have been smoother or easier. I would highly recommend Crowley Ford! More
A good place to buy your car and have it serviced!!!! As stated in the title, I'v been very happy with the purchase of my new MKC and happy with the service experience this car and my Lincoln Town Car. As stated in the title, I'v been very happy with the purchase of my new MKC and happy with the service experience this car and my Lincoln Town Car. I will continue to express my feelings about how great it is to deal with Crowley in any conversation I may have. More
30000 mile maintenance Quilck Lane personal was very helpful Answered all my queries No appointment needed helps me a lot Will definitely refer to my friends & family Quilck Lane personal was very helpful Answered all my queries No appointment needed helps me a lot Will definitely refer to my friends & family Thank you More
Excellent experience purchasing my certified pre-owned vehicle. Tony took the time to go over vehicles with me and Victor made the financing process painless. purchasing my certified pre-owned vehicle. Tony took the time to go over vehicles with me and Victor made the financing process painless. More

