Gengras Ford
Plainville, CT
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406 Reviews of Gengras Ford
Mustang purchase and service afterward. I purchased my Mustang from Crowley and I trust them to perform my service work each time I have an appointment. They have not let me down. I purchased my Mustang from Crowley and I trust them to perform my service work each time I have an appointment. They have not let me down. More
Excellent Thank you for registering my new Escape even though I didn't purchase it there. It will be a pleasure bringing my car in for service. Thank you for registering my new Escape even though I didn't purchase it there. It will be a pleasure bringing my car in for service. More
New vehicle purchase One cannot praise the compassion and kindness at this dealership. I walked in on an early Saturday morning with nothing in mind other than looking at One cannot praise the compassion and kindness at this dealership. I walked in on an early Saturday morning with nothing in mind other than looking at the vehicles. Then I met Luke. Luke offered to take me out in one of the vehicles I was looking at with no pressure to buy the vehicle. In fact I think we discussed more of life experiences more than the vehicle. I was considering purchasing and as we sat and talked about options I knew he was looking out for my best interests. I must say he went above and beyond his responsibilities as an employee. Luke then introduced me to John. John took his time and went over all the features of the vehicle and we took the vehicle out again to be sure it was a suitable fit for my needs. Mr. Crowley.......hands down I must commend you and your staff for professionalism. More
Friendly folks and easy to deal with. I purchased my Acura TLX through Seth S. Great guy, very honest and courteous. My overall experience with everyone I came in contact with was friendly I purchased my Acura TLX through Seth S. Great guy, very honest and courteous. My overall experience with everyone I came in contact with was friendly and very knowledgeable. I would buy from CROWLEY again. Thanks More
Crowley Ford Lincoln was a great delership to work with Crowley was great to work with- they were fair and made my truck buying experience great- everyone was very accomodating and just made it a great expe Crowley was great to work with- they were fair and made my truck buying experience great- everyone was very accomodating and just made it a great experience- More
Oil change Eric and his team are great, very professional, curtious and knowledgable. They always do a great job in a timely manor. I would never go anywhere els Eric and his team are great, very professional, curtious and knowledgable. They always do a great job in a timely manor. I would never go anywhere else. Thanks for your care, concern and support in maintaining my car. More
Superior Customer Service Eric Dionne and Ryan in Quicklane Service always provide the highest level of of quick, efficient and friendly service. I deeply appreciate their expe Eric Dionne and Ryan in Quicklane Service always provide the highest level of of quick, efficient and friendly service. I deeply appreciate their expertise and they are the main reason why I always return. Thank you to the entire team! More
review title Excellent service. Friendly personnel, and courteous. The lounge where I waited was clean, had a keurig machine and a refrigerator full of water bo Excellent service. Friendly personnel, and courteous. The lounge where I waited was clean, had a keurig machine and a refrigerator full of water bottles. Current magazines and a daily newspaper were there. More
Fresh Eyes Having had our Lincoln MKX serviced many times for the same issue we came to Crowley for service. We were given an appt and loaner very quickly. This Having had our Lincoln MKX serviced many times for the same issue we came to Crowley for service. We were given an appt and loaner very quickly. This was important because we have a very dangerous problem with this vehicle. Our vehicle was repaired, that remains to be seen. More
Rolled out the red carpet until i singed for car. It was all going great until i said i had a problem with sun visor on driver side then i was told they don't replace those because i bought a used car It was all going great until i said i had a problem with sun visor on driver side then i was told they don't replace those because i bought a used car. But i was told i had a 60 day warranty. Don't understand? So i have a visor that gets in my sight when I'm driving and you don't see an issue with that. So i told the sales man that i won't be bothering them because i have no time for that nonsense. If i had to do it all over i wouldn't bother with them. More

