Gengras Volkswagen of Plainville

First time buyer. I had a great frist time buyer experience. Dominic my salesman couldn’t have been more helpful and everyone else who made my purchase possible. My mot I had a great frist time buyer experience. Dominic my salesman couldn’t have been more helpful and everyone else who made my purchase possible. My mother who came with me as a guidance was very impressed with their professionalism and ability to work with me. I financed a car in the show room. I should have told the dealer to leave it alone. It was perfect when I saw it. The only problem I encountered was who ever detailed my new car left swirl marks everywhere and some small scratches that the dealer was happy to fix. They didn’t seem to consider when I told them swirl marks were everywhere though. They did fix the scratches no problem. They are a great place to buy a car. Do not get your car detailed here. More

Purchased a used vehicle Had the pleasure to deal with Mike Daoud and Jon Pignatello they took care of me like I was family. They worked quickly and promptly to take care of p Had the pleasure to deal with Mike Daoud and Jon Pignatello they took care of me like I was family. They worked quickly and promptly to take care of paperwork and get me on the road, Awesome job highly recommend this dealership for all your automotive needs. 5 🌟 More

My service rep is awesome. The reason I always return to Crowley is mainly the the service representatives and service manager. They are very helpful and very cordial. I respe The reason I always return to Crowley is mainly the the service representatives and service manager. They are very helpful and very cordial. I respect the staff and they respect us. More

30K Mile Checkup The staff was very helpful staff and they kept me informed of all services and issues. Very nice experience but the price was a little steep. The staff was very helpful staff and they kept me informed of all services and issues. Very nice experience but the price was a little steep. More

Great service/ Friedly Folks but Expensive Expensive, but quality service with friendly employees. Basic service is very reasonable (oil changes etc.) but heavy labor gets expensive. However, t Expensive, but quality service with friendly employees. Basic service is very reasonable (oil changes etc.) but heavy labor gets expensive. However, the option for aftermarket parts is given, yet still exceeds industry standard pricing. More

Fantastic Sales Experience Went in to check out the Crowley dealership. I was in the market for a new VW. I hadn't made my mind on what I was looking for and I was going to chec Went in to check out the Crowley dealership. I was in the market for a new VW. I hadn't made my mind on what I was looking for and I was going to check out what was available. I was coming from a 2001 TDI Jetta and was open to suggestions. I gravitated to GLI because of color/ leather seats and they had a 2017 priced to sell! Tom Gromley was great with no pressure. We arranged a test drive and we talked about my needs. On a whim I wanted to test drive a GTI just to check it out. The GLI seemed like a fit until I test drove a GTI and it blew my socks off. They didn't have my color/ leather seat option in stock so I left a deposit to show I was serious to buy. Tom Checked around and in 48 hours my GTI was at their lot . I was in on the Thursday and purchased the car. Everything was explained thoroughly from purchase to vehicle operations and my questions were all answered. They hooked me up with a great service package as well. Kenny More

Excellent Experience Had our Passat in for 10k service, great overall experience and price. Easy to make reservation on the website, and they even sent me a 10% off coupon Had our Passat in for 10k service, great overall experience and price. Easy to make reservation on the website, and they even sent me a 10% off coupon! More

price is right I know they say that having service done at a dealer is always more expensive but I feel like they do their best to stay competitive with basic maint I know they say that having service done at a dealer is always more expensive but I feel like they do their best to stay competitive with basic maintenance. Betty is the best. Her professionalism and friendliness makes it easy to come back for future visits. Thank you, Gayle Crowley More

Great experience! Brian was very helpful and thorough throughout the process. Called a few days later to make sure everything was ok. Jon was great getting the paperwor Brian was very helpful and thorough throughout the process. Called a few days later to make sure everything was ok. Jon was great getting the paperwork done. Would easily recommend them to anyone. More

Great Service as Always I have been going to his dealership since I moved from PA to CT back in 2013. Always have a very pleasant experience with the Service Reps. My car was I have been going to his dealership since I moved from PA to CT back in 2013. Always have a very pleasant experience with the Service Reps. My car was in the workshop for a week due to a faulty airbag, Betty D. & Ray R. were very professional, they kept me inform and update throughout the week, thank you again! More