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Gengras Volkswagen of Plainville

Plainville, CT

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134 Reviews

245 New Britain Ave

Plainville, CT

06062

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Showing 134 reviews

June 07, 2017

EXCELLENT THE SERVICE CONTINUES TO BE GREAT.I WILL CONTINUE TO BUY AND HAVE MY CAR SERVICED AT CROWLEY VW,THE SERVICE DEPARTMENT IS THE BEST.WHEN I ARRIVE THE P More

by michaEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Collins, Adam Fredrickson, Michael Parrell
Jul 24, 2017 -

Gengras Volkswagen of Plainville responded

Thank you for your kind words! We appreciate the positive feedback and we thank you for choosing us! I'll be happy to let our service team know that you were satisfied with their work. Sincerely, Harry J. Beardsley IV General Manager, Crowley Volkswagen

May 30, 2017

New Lease We had a great experience. Dealing with Harry, Ralph and John was pleasant and seamless. They listened to our needs and worked with us to make sure More

by Jen T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Levy, Harry Beardsley, John P
Jul 24, 2017 -

Gengras Volkswagen of Plainville responded

Thank you for leaving us a positive review! I'm glad you had a great experience with us and I'll be sure to let Ralph, Harry, and John know you were pleased with their service. Thank you for choosing us! Sincerely, Harry J. Beardsley IV General Manager, Crowley Volkswagen

August 24, 2016

Rude, Dishonest, and Inconsiderate Couldn't find many reviews on Crowley Volkswagen, so I thought I should tell you to look elsewhere for your next car purchased. The original sales guy More

by BringBackH&H
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry J. Beardsley, IV
Aug 24, 2016 -

Gengras Volkswagen of Plainville responded

We would like to contact you directly to ensure that we can accurately identify your issue as well as make every effort to address each and every one of your concerns. Please let us know how we can contact you directly to gather the details of your issue so we may remedy all your concerns. Sincerely, Harry J. Beardsley IV General Manager Crowley Volkswagen

August 06, 2012

Service department is a simple swap out a part and bill you. If that does not work then they put in another part and bill you again. They do not test drive as the service light goes back on within 50 mil More

by GTI-Burning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
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