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George Coleman Ford

Travelers Rest, SC

4.6
337 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 337 reviews

July 14, 2026

They listened to the concerns and issues I was having after purchasing a used vehicle. They quickly made it right while being courteous and professional. More

by Lizzle5069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

George Coleman Ford responded

It’s great to hear our team addressed the concerns with your Toyota quickly while remaining courteous and professional. We’re glad we could make things right so swiftly. We look forward to assisting you again in the future. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 14, 2026

The best service center! Easy to make an appointment, greeted by friendly staff, comfortable waiting area. Great communication from techs, service representatives and offic More

by deb.mccauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in service department
Jul 14, 2026 -

George Coleman Ford responded

Thank you for sharing feedback on your Ford F-150 service visit. We’re glad scheduling was smooth, our team was welcoming, and the waiting area kept you comfortable. Your recommendation means a lot and we look forward to serving you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 11, 2026

They did a great job professional on time did all the work I ask for. More

by bgastonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I for got my representative.
Jul 12, 2026 -

George Coleman Ford responded

Thanks for entrusting us with your Ford. We’re glad the team handled your requests promptly and professionally. We look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 08, 2026

The service department at George Coleman always gets the job done, putting the customer first. More

by rankin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayne Virgilio, Joe Garland
Jul 08, 2026 -

George Coleman Ford responded

It’s wonderful to hear our service team took such good care of you and prioritized your needs. Thank you for trusting us with your Ford Flex maintenance. We appreciate your five-star review! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 05, 2026

Received a recall notice from Ford and they went over and above to fix the issue. More

by m507ryan
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Jul 06, 2026 -

George Coleman Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing George Coleman Ford. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 04, 2026

Great experience at George Coleman Ford. My wife and I were met on the lot by our salesman, and told him what we were looking for. Although the vehicle we wanted was not in stock, he took th More

by AWOLATHOME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Smith
Jul 04, 2026 -

George Coleman Ford responded

Thank you for sharing your great feedback. We’re glad our team located the Ford Maverick you wanted and provided a smooth, pressure-free process. Enjoy your new Maverick and we look forward to serving you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 04, 2026

Always so friendly and helpful Comfortable waiting area, clean restrooms. They don't try to sell you stuff that you didn't come in for. More

by karen.kenyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

George Coleman Ford responded

Thank you for highlighting our welcoming staff and comfortable waiting area. We’re pleased the restrooms stayed clean and you felt no pressure during your Ford Mustang service. Brad looks forward to helping you next time. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 04, 2026

I gave them a second chance at their service department. Thought maybe with the new building, they'd have a new appreciation for their customers. I was wrong. Never gonna set foot inside that place again More

by dlday62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with any of these people. It was the service department
Jul 09, 2026 -

George Coleman Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 03, 2026

Standard oil change and tire rotation. Satisfactory. Nothing unusual or significant. Simple service delivered correctly. More

by ron.hix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 06, 2026 -

George Coleman Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 01, 2026

Service dept did an excellent job of diagnosing and correcting the unusual ringing noise my F150 was making in 4wheel drive and reviewed use of the different driving condition and towing options. More

by johnfpayne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Whobrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayne Virgilio service advisor and Curtis Green were very helpful
Jul 01, 2026 -

George Coleman Ford responded

It’s great we could diagnose and resolve the ringing in your Ford F-150’s four-wheel drive. We’re glad the walkthrough of the driving modes and towing options was helpful. Thank you for the five-star rating. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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