Chase Rathbone
Chase Rathbone at George Coleman Ford

Chase Rathbone

Sales Consultant/Assistant Sales Manager

George Coleman Ford

21 Plaza Dr
Travelers Rest, SC 29690

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4.8
16 Reviews

I'm a Travelers Rest native. I am a USC gamecock alumni. I have been in the car business for over 7 years. I'm getting married this year. I am a dog lover. In my free time I love to play golf. I also have a big passion for racing, traveling, and trying new restaurants.

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

4.8

16 Reviews

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16 Reviews of Chase Rathbone

July 17, 2026

Dealership Rating
Employee Rating

I was very pleased at the service I got I wasn't pressured at all! More

by OLLIECHILDS33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan, Paul Chapman

Jul 17, 2026

George Coleman Ford responded

We appreciate you noting our no-pressure approach. It’s great to hear you were pleased with the care you received buying your Subaru. Let us know if there’s anything else we can do for you. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 16, 2026

Dealership Rating
Employee Rating

I am always pleased with the service I receive. However, my car had grease hand prints on the hood of my car in several different places. More

by dphillips33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

George Coleman Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, so we're disappointed to hear that we fell short here. Please don't hesitate to reach out to us directly if you need further assistance, we are always happy to help here at George Coleman Ford. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

July 14, 2026

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Employee Rating

They listened to the concerns and issues I was having after purchasing a used vehicle. They quickly made it right while being courteous and professional. More

by Lizzle5069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan

Jul 14, 2026

George Coleman Ford responded

It’s great to hear our team addressed the concerns with your Toyota quickly while remaining courteous and professional. We’re glad we could make things right so swiftly. We look forward to assisting you again in the future. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 28, 2026

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Friendly people, clean facility, quick and easy process of sales, negotiating, and final paperwork. Overall, great More

by RICK@ALLIANCETEAMWORK.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan, Brandon Vaughan

Jun 28, 2026

George Coleman Ford responded

Thank you for mentioning our friendly staff and clean facility. We’re pleased the sales and paperwork process for your new Ford F-150 was smooth and efficient. Enjoy your new truck and feel free to reach out if you need anything. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 16, 2026

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Employee Rating

Chase was very informative on the purchase of my 2019 Ford Escape and the process of me purchasing this car and with the financial end of the process. More

by dawneleath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan

May 16, 2026

George Coleman Ford responded

We are glad Chase could guide you through purchasing and financing your 2019 Ford Escape. Congratulations on your Escape and thank you for choosing Ford. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 16, 2026

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Employee Rating

Awesome. Really listen to us and took their time with us . Totally awesome deals.. go see them More

by Vondaquarles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2026

George Coleman Ford responded

Thank you for sharing your experience. We’re happy our team took the time to listen and help you find a great deal on your Chevrolet Suburban. Congratulations and enjoy the ride! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 06, 2026

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chase made me a good deal and treated me well, im happy and will definitley recommend him More

by wicksdakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Jordan, Paul Chapman

May 06, 2026

George Coleman Ford responded

We’re thrilled that Chase secured a deal that met your expectations and made you feel valued. Your recommendation means a great deal, and we look forward to supporting your Ford needs in the future. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 05, 2026

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Great service, clear communication, honest diagnosis, and very helpful staff. I appreciate their professionalism and efficiency. More

by Xinghang Zhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

George Coleman Ford responded

Thank you for sharing your experience. We’re glad our team delivered clear communication, honest diagnostics, and efficient service on your Ford Fusion. We look forward to helping you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 18, 2026

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Ad states 99 dollar's down payment,all credit accepted. I was accepted but need cosigner and 4000-6000 down. Was told initially the truck I was interested was 99 down now I have to come up with 4000-6000 d More

by markhudkins3
Recommend Dealer
No

Other Employees Tagged: Joe Garland, Paul Chapman

Mar 22, 2026

George Coleman Ford responded

Thank you for this feedback, Mark. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 15, 2026

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Employee Rating

It was great. Would use again. Good customer service and made sure the job got done correctly. More

by wilson.7125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Looper, Paul Chapman

Mar 15, 2026

George Coleman Ford responded

Thank you for the 5-star rating. We’re glad our team delivered solid customer service and ensured your Ford F-150 received proper care. We look forward to serving you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

1

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