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George Coleman Ford

Travelers Rest, SC

4.6
337 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 337 reviews

June 05, 2026

Scott and his team bend over backwards to go out of their way to make things right they had rebuilt my transmission which need to be redone a second time within a week. They held true to their #Warranty and More

by clancytimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon /scott in service
Jun 05, 2026 -

George Coleman Ford responded

It’s great to hear our team readdressed your F-450 transmission under warranty and helped you purchase a 2026 F-250. We’re pleased our service writer’s expertise delivered quality work on your vehicle’s recalls. We appreciate your trust and look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 05, 2026

Great, i will let everyone know about the service you gave me for my truck More

by shermanwayne99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garland
Jun 05, 2026 -

George Coleman Ford responded

Thank you for recommending our service on your Nissan Frontier. We’re pleased to have earned your trust and look forward to assisting you again in the future. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 04, 2026

The service is unparalleled by metrics. The department is always clean, the service people are friend and professional. They have a good turned around time and communicate through multiple More

by michael.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, the text said Scott
Jun 04, 2026 -

George Coleman Ford responded

It’s wonderful to hear our clean service department and professional team stood out to you. We’re glad the quick turnaround and multiple communication methods made servicing your Ford Escape smooth. Thanks for the perfect rating. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 04, 2026

The vehicle was sold as Toyota Blue Certified and major mechanical issues surfaced within weeks. I feel the certification inspection either missed obvious issues or was inadequately performed. Sold me a More

by jaredmurray2569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Looper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Vaughan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the manager is that told Brandon yall won’t help me out
Jun 11, 2026 -

George Coleman Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

June 03, 2026

Title: Cost me an extra $1,000 in rental fees due to gross negligence and terrible service. If I could give this place zero stars, I would. I dropped my vehicle off on April 27th, and the nightmare b More

by bigduck1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray at George Coleman Collision
Jun 11, 2026 -

George Coleman Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 30, 2026

I have been very pleased with the service at George Coleman's Dealership. I recommend them all the time ! More

by wesmatthews1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

George Coleman Ford responded

Your recommendation means a lot to our team. We’re pleased to know our service on your Ford F-150 met your expectations. We look forward to welcoming you back soon. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 29, 2026

This is by far the best dealership in upstate SC. I wouldn't consider going anywhere else for sales, and service. Top notch people that do there best to help you with you're decision to buy, or get s More

by rlooper4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane, Victor, Jeff, and Scott Peters
May 29, 2026 -

George Coleman Ford responded

We’re delighted to hear our team made buying and servicing your F-150 so straightforward. Gerald and our crew appreciate your kind words and look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 29, 2026

Brandon was very responsive to all questions and inquiries. He helped get us what we feel like was the best deal out of all the dealers we talked to. We were in and out in no time! More

by spboconnor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

George Coleman Ford responded

Thank you for the 5-star review. We’re glad Brandon could answer all your questions and help you secure a deal you felt confident about. Enjoy your new Ford F-150 and safe travels! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 28, 2026

Thank you for the excellent customer service and repairs. We loved the dogs in the waiting area. More

by scprayinggirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 29, 2026 -

George Coleman Ford responded

It’s wonderful to hear that our team delivered great service and repairs for your Ford. We’re glad the dogs in our waiting area brightened your visit. Thank you for the kind feedback. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

May 28, 2026

terrific, honest, friendly, patient with an old customer, went out of way to put customer in loaner that was appropriate for her disabilities More

by loisatthevalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone in service dept
May 28, 2026 -

George Coleman Ford responded

It’s wonderful to know our team took extra care to match you with a comfortable loaner during your Ford Escape service. We appreciate your recognition of our honest, friendly, and patient service. We look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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